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Energy-Telecom Bug report class 04/26/2018

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  • #16
    1.No default input focus.
    2 All field except for "Email" field should not allow input of special signs as "!@#$%^&*() etc.
    3."State" drop-down list missing DC, PR, VI
    4.The "My monthly bill is approximately" field should not allow letters. Only digits.
    5. Local/Long Distances/International Service "Tab" order is not correct .
    6. "Total Bill" in the section 2 field should not allow special signs.Only digits.
    7."High Speed Internet Service" "Tab" order is not correct .
    8."My monthly bill is approximately" in the section "High Speed Internet Service" field should not allow special signs.Only digits.
    9. "My monthly bill is approximately" in the section "TV Service" field should not allow special signs.Only digits.
    10."My monthly bill is approximately" in the section ""Home Security Service" field should not allow special signs.Only digits.
    11. "My monthly bill is approximately (summer)" in the section "Gas and Electric Services" field should not allow special signs.Only digits.
    12. "My monthly bill is approximately (winter)" in the section "Gas and Electric Services" field should not allow special signs.Only digits.
    13. "Comments" Section there is no limit for amount of letters allowed in comment field.
    14. The "Clear" button does not exist.

    Comment


    • #17
      1.No default input focus.
      2 All field except for "Email" field should not allow input of special signs as "!@#$%^&*() etc.
      3."State" drop-down list missing DC, PR, VI
      4.The "My monthly bill is approximately" field should not allow letters. Only digits.
      5. Local/Long Distances/International Service "Tab" order is not correct .
      6. "Total Bill" in the section 2 field should not allow special signs.Only digits.
      7."High Speed Internet Service" "Tab" order is not correct .
      8."My monthly bill is approximately" in the section "High Speed Internet Service" field should not allow special signs.Only digits.
      9. "My monthly bill is approximately" in the section "TV Service" field should not allow special signs.Only digits.
      10."My monthly bill is approximately" in the section ""Home Security Service" field should not allow special signs.Only digits.
      11. "My monthly bill is approximately (summer)" in the section "Gas and Electric Services" field should not allow special signs.Only digits.
      12. "My monthly bill is approximately (winter)" in the section "Gas and Electric Services" field should not allow special signs.Only digits.
      13. "Comments" Section there is no limit for amount of letters allowed in comment field.
      14. The "Clear" button does not exist.

      Comment


      • #18
        Energy-Telecom Bug report class 04/26/2018

        1.Change SELECT ONE to SELECT in all drop down menus
        2.Place (automatically) a blinking cursor at the beginning of the first data
        entry field
        3. make Phone number DATA entry fiels auto-tabbed
        4. Do not capitalize word provider in Current Provider - 6 cases
        5. point 1. Cell Phone Service change all five CHECK mark boxes to RADIO BUTTONS
        6. add "MORE" in drop down for months left on current plan
        7. add DATA INPUT field for Minutes of plan
        8. add DATA INPUT field to fill out for point 2. Local/Long
        Distances/International Servic Current provider
        9. add DATA INPUT field to fill out for point 3.High Speed Internet Services for
        Current provid
        10. change all CHECK MARK boxes to RADIO BUTTONS
        11. point 2. Local/Long Distances/International Service add DATA INPUT field for
        Current provider
        12. point 3. High Speed Internet Service add DATA INPUT field for Current
        provider
        13. point 3. High Speed Internet Service change CHECK BOX for Wireless Aircard
        for RADIO BUTTON
        14. point 4. TV Service add DATA INPUT field for Months left on plan
        15. point 4. TV Service add MORE on the bottom of the drop down menu for Months
        left on plan
        16. point 5. Home Security Service change square CHECK BOX for RADIO BUTTONS
        17. point 5. Home Security Service add DATA INPUT field for current provider
        18. point 7. Gas and Electric Services add DATA INPUT field for current provider
        19. point 7. Gas and Electric Services cnahge CHECK sqauare box for RADIO
        BUTTONS
        20. point 7. Gas and Electric Services misspelling OPENTO instead of OPEN TO
        21. Make SUBMIT button same size as CLEAR button
        22. Make font in SUBMIT button same font as in CLEAR button
        23. Fix CLEAr button link - does not clear data fileds
        24. FIX TAB order - from FIRST NAME when press TAB cursor jumps to REFFERED BY

        Comment


        • #19
          1. "Submit" button is not disabled before entering required fields
          2. Tab button is moving inappropriate
          3. "Default button" is not activated on any button
          4. I can type letter on fields that require only numbers. Zip code. Amount that I am paying

          Comment


          • #20
            "Energy-Telecom Service Review" bug report.



            Tab

            1. Tab order problem: after text field "first name" it jumps to "referred by", and then to "last name"
            2. tab order: after highlighted web element "Internet" it jumps to text field "total bill".
            3. tab order: cannot tab from "yes" to "no"
            check box


            in "international calls included", "long distance included" and "i am interested in Unlimited Calling" sections, and it is automatically "yes" selected pushing "tab" button.
            4.
            tab order: cannot tab from "yes" to "no" check box in ''Type of service" and "bundled with" sections
            5. tab order: cannot tab from "internet" to "phone" and "both" check box in "bundled with" section

            Contact information section

            6. "first name" text field allows digits and special characters;
            7. "last name" text field allows digits and special characters;
            8. "street address" text field allows special characters;
            9. "city" text field allows digits and special characters
            10. "referred by" text field allow digits and special characters

            Other
            11. All titles of every section have to end ":"

            Cell Phone section

            12. "My Monthly bill is approximately" input field accepts special characters . and ";
            13. Two simultaneous choices are possible in comments under "current provider" section; which are contradictory;
            14. "minutes on plan" choices have the option "other", but there is no input field to specify;
            15. "number of phones on plan" choices have the option "more", but there is no input field to specify how many;
            16. "I like my handset" and "I am interested in updating my handset" sections can be simultaneously chosen, which is contradictory;
            17. "Current provider" choices have option "other" but there is no input field to specify;

            Local/long distances/international service

            18. "Current provider" choices have option "other" but there is no input field to specify;



            19.
            "My Monthly bill is approximately" input field accepts special characters . and ";
            20. "total bill" input field allows special characters:


            '''..#$%

            High Speed Internet Service

            21.
            "Current provider" choices have option "other" but there is no input field to specify;
            22. "total bill" input field allows special characters:
            '''..#$%;
            23. "provider" section under "Type of service" has a input field that accepts special characters;

            TV service

            24.
            "Current provider" choices have option "other" but there is no input field to specify;
            25.
            "Current provider" choices have option of "DirecTV", misspell problem, right one is "Direct TV"
            26. "total bill" input field allows special characters: '''..#$%;
            27. "number of receivers" has the option more, but there is no input field to specify how many;

            Home Security Service

            28. "Current provider" choices have option "other" but there is no input field to specify;
            29.
            "total bill" input field allows special characters: '''..#$%;

            Gas and Electric Service

            30. "Current provider" choices have option "other" but there is no input field to specify;
            31. "My monthly bill is approximately (summer)" input field
            allows special characters: '''..#$%;
            32.
            "My monthly bill is approximately (winter)" input field allows special characters: '''..#$%;
            33. "comment" text field accepts special characters.

            Other

            34. Cell Phone Service, "I like my hand set" missing ";" at the end.
            35.
            Cell Phone Service, "I am interested in updating my handset" - missing ";" at the end.
            36. Cell Phone Service, "I am interested in a wireless card for my laptop" - missing "." at the end.

            37. Cell Phone Service, " I am happy with my current provider" - missing ";"
            at the end.
            38. Cell Phone service, "I am open to using different provider" - missing "."
            at the end.

            39. "first name", "last name", "street address" and "city" input fields accept Russian language.


























            Last edited by alexeykudryashov; 04-30-2018, 02:50 PM.

            Comment


            • #21
              1.Control "Submit" is available when user cannot use it
              2.Default button is not working on that page
              3.Users do not get Default input focus in this form
              4.Wrong TAB order on this page: from "First name" it goes to "Referred by", while supposed to go to "Last name"
              5.There no space between words "open" and "to"

              Comment


              • #22
                Issue#1
                Title: Windows 7- "Contact Information" fieldset - Drop-down list "State" has wrong value, "BC" does not represent the USA state.
                Issue Type: GUI Severity: Critical
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. In "Contact Information" fieldset open "State" drop-down list
                3. Choose "BC" state from the list
                Expected Result: In "Contact Information" fieldset open "State" drop-down list, expected to see a full list of the USA state abbreviations.
                Actual Result: In "Contact Information" fieldset open "State" drop-down list, "BC" value does not belong to the USA state.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#2
                Title: Windows 7- "Contact Information" fieldset - Drop-down list "State" has wrong Indiana state abbreviation "IND".
                Issue Type: GUI Severity: High
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. In "Contact Information" fieldset open "State" drop-down list
                3. Choose "IND" state from the list
                Expected Result: In "Contact Information" fieldset open "State" drop-down list, expected to see a full list of the USA state abbreviations.
                Actual Result: In "Contact Information" fieldset open "State" drop-down list, "IND" represents wrong abbreviation for Indiana state.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#3
                Title: Windows 7- "Contact Information" fieldset - Drop-down list "State" does not have abbreviation for Washington DC.
                Issue Type: GUI Severity: Critical
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. In "Contact Information" fieldset open "State" drop-down list
                3. Observe
                Expected Result: In "Contact Information" fieldset open "State" drop-down list, expected to see a full list of the USA state abbreviations.
                Actual Result: In "Contact Information" fieldset, "State" drop-down list, missing Washington DC state abbreviation.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#4
                Title: Windows 7- "Contact Information" fieldset - Drop-down list "State" does not have abbreviation for Nevada state.
                Issue Type: GUI Severity: Critical
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. In "Contact Information" fieldset open "State" drop-down list
                3. Observe
                Expected Result: In "Contact Information" fieldset open "State" drop-down list, expected to see a full list of the USA state abbreviations.
                Actual Result: In "Contact Information" fieldset, "State" drop-down list, missing Nevada state abbreviation.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#5
                Title: Windows 7- "Contact Information" fieldset - Drop-down list "State" does not display a full text for value "Other" when the value is selected.
                Issue Type: GUI Severity: Low
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. In "Contact Information" fieldset open "State" drop-down list
                3. Choose "Other" from the list
                4. Observe
                Expected Result: In "Contact Information" fieldset open "State" drop-down list, should display a text of selected value.
                Actual Result: In "Contact Information" fieldset, "State" drop-down list, select "Other" from the list. Text "Other" does not display in full.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#6
                Title: Windows 7- "Submit" pushbutton is active when required input data fields are empty.
                Issue Type: Functional Severity: High
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. Scroll down to the bottom of the page
                3. Push "Submit" button
                Expected Result: When required fields are empty, "Submit" pushbutton should be disabled.
                Actual Result: When required fields on a testing page leave empty, user can push "Submit" button.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#7
                Title: Windows 7- "Clear" pushbutton does not clear entered text, user receives an error message.
                Issue Type: Technical Severity: Critical
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. Enter data in any input data field
                3. Push "Clear" button
                4. Observe
                Expected Result: When push "Clear" button, all entered data should be cleared.
                Actual Result: When data is entered into input data fields, push "Clear" button. "Clear" button does not clear entered data. User gets a message "Error 17896 - Invalid data request. Please call technical support or restart your computer!!!"
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#8
                Title: Windows 7- "Contact Information" fieldset - when entered data into "Zip" field is selected it can not be deleted by typing new data.
                Issue Type: Functional Severity: Low
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. In "Contact Information" fieldset type data into "Zip" field
                3. Select the entered data
                4. Type different data
                Expected Result: In "Contact Information" fieldset when data is added to "Zip" input data field, after selecting/highlighting entered data, typing new data deletes the previous data.
                Actual Result: In "Contact Information" fieldset when data is added to "Zip" input data field, after selecting entered data, typing new data does not delete selected data.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#9
                Title: Windows 7- "7. Gas Electric Services" fieldset- Check box label "I am opento using different provider" misspell word "opento"
                Issue Type: GUI Severity: Low
                Action Performed:
                1. Go to http://www.energy-telecom.portnov.com/qa/index.php
                2. Scroll down to "7. Gas Electric Services" fieldset
                3. Observe the check box label
                Expected Result: In ""7. Gas Electric Services" fieldset check box label should be written correct.
                Actual Result: In ""7. Gas Electric Services" fieldset check box label "I am opento using different provider" misspell word "opento"
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920

                Issue#10
                Title: Windows 7- "Contact Information" fieldset - Missing asterisk for "Referred by" input data field label
                Issue Type: GUI Severity: High
                Action Performed:
                1. Open http://www.energy-telecom.portnov.com/qa/index.php
                2. Go to "Contact Information" fieldset
                3. Observe a label for "Referred by" input data field
                Expected Result: In "Contact Information" fieldset all required field's labels should have an asterisk.
                Actual Result: In "Contact Information" fieldset, "Referred by" input data field is a required field and the label is missing an asterisk.
                Additional Environment: Firefox 59.0.2(64-bit), Chrome 65.0.3325.181(64-bit), IE 11.0.9600.18920
                Last edited by beller1; 04-30-2018, 03:21 PM.

                Comment


                • #23
                  1. There is no default field
                  2. Tabulating works incorrect, it switches after first field right in the down field in "Contact Information"
                  3. In "Gas and Electric Services" in the bottom a word "opento" wrote together
                  4. In "Contact information" field "Email" must be required field, but it is not
                  5. The field "Referred by" is not required field, but is required filling out
                  6. In "Contact Information" in field "State" is wrong sorting
                  7. Button "Clear" shows error 17896
                  8. In "Cell Phone Service" in field "My monthly bill is approximately" typing letters

                  Comment


                  • #24
                    1. Tab order does not follow logical pattern. After "First Name" field it jumps to "Referred by" field and only than to the "Last Name" field.
                    2. In a "States" field Stated do not follow alphabetical order.
                    3. "Months left on current contract" has only 10 months instead of 12.
                    4. In a field 7 "I am open to using different provider" is misspelled with "opento".
                    5. "Referred by" is a required field, however it is not marked like one.
                    6. "Email" is marked as a required field however it is not mandatory to fill it up
                    7. System accepts number characters in a "First Name" and "Last Name" fields.
                    8. In a field 2 "Long distance calls included?" misspelled with "Long distance included?"
                    Last edited by m.rigina; 04-30-2018, 03:57 PM.

                    Comment


                    • #25
                      Numbered list didn't show properly. Sorry

                      Attached Files
                      Last edited by uadenis; 04-30-2018, 06:08 PM.

                      Comment


                      • #26
                        1.In section Cell-phone service tab minute on plan all the numbers is in the spread(2,10,400)
                        In the section contact information tab referred by accept numbers
                        2. In the high speed internet section in the tab provider accept number also
                        3.In the TV section, current provider listed not in alphabetic
                        4. Gas and Electric section, current provider listed not in alphabetic
                        5. When you push submit button, message error appears on the screen" could't find the www.energy-elecom.com

                        Comment


                        • #27
                          Energy-Telecom Service

                          Positive testing
                          1.Failed to submit application
                          -fill up required fields
                          -push"submit" button

                          Expected result
                          -receive registration Email

                          Actual result
                          -No Email was reseived

                          GUI
                          1. " First Name " fields should not accept special characters and numbers.
                          2. " Last Name" fields should not accept special characters and numbers.
                          3. " City " fields should not accept special characters and numbers.
                          4. " ZIP: " field should take only digits.
                          5. There is no default field or button.
                          6. " My monthly bill is approximately: " shouldn't accept alphabetic characters.
                          7. " My monthly bill is approximately: " should accept a decimal numbers.
                          8. " Current Provider: " drop bar should have " Other " selection.
                          9. " State " drop bar is missing one State.
                          10. " State " drop bar, " Other " selection should be at the end of the list or in the beginning.
                          11. " Email " field should be " required field ".
                          12. " Referred by " field not " Required field " we should be able to submit application with out that field.
                          13. " Email " field should check for valid enter.
                          14. Tab is not in order.

                          Comment


                          • #28
                            Open Page ,observe :
                            1. No default input focus called character.
                            2. Tab order jump from first name to "refer by" then logical order
                            3. First name field should`n be any numeric characters .alphabetic only
                            4. Last name field should`n be any numeric characters .alphabetic only
                            5."We will keep your information strictly confidential." should be mentioned in top of application .
                            6. Cell phone service provider drop down tab missing ATT or "other"
                            7. "My monthly bill is approximately" should not allow letters
                            8. "My monthly bill is approximately" should accept decimal
                            9. "Months left on current contract" drop down field 10 available instead 12 months
                            10. "I like my handset" inappropriate field
                            11. "Current Provider" i will suggest to have regular field instead drop down. with not complete list .

                            Comment


                            • #29
                              1. "Contact Information" section: tab order is mixed up and not logic
                              2. "Contact Information" section: zip field can be fills with letters.
                              3. "Contact Information" section: States in drop menu are not in alphabetical order.
                              4. "Contact Information" section: E-mail field can be any letters or numbers without @.
                              5. "Cell Phone Service" section: both alternate meaning check boxes can be checked - "I am happy with my current provider" and "I am open to using different provider".
                              6. "Cell Phone Service" section: "My monthly bill" field can be fills with letters
                              7. "Cell Phone Service" section: all of three check boxes can be checked together and no specific question for those alternative answers
                              8. "Gas and Electric Services" section: misspelling "I am opento using"
                              9. No default button
                              10. When push "Clear" button there is an error "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"

                              Comment


                              • #30
                                https://docs.google.com/document/d/1ntQtNwC4Qsja4lsvMK2yLE2X5QEn_g7LINm-1nyEDD0/edit?usp=sharing

                                I don't know why but I still can not post my bug report here. The text is cut off. So, there is a link on it.
                                Last edited by Maryna Kashcheyeva; 04-30-2018, 09:23 PM.

                                Comment

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