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Energy Telecom Bug reports class 08/09/2018

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  • #16
    Energy Telecom Bug reports

    #1. The application accepts other languages instead English only
    #2. "Cell Phone Service" section: "Current Provider:" list box doesn't have option "Other"
    #3. "Cell Phone Service" section: "Number of phones on plan:" list box includes 100 instead of no more than 5 in USA
    #4. "Cell Phone Service" section: "Months left on current contract:" list box should offer choices from 0 to 24 instead 10
    #5. "Cell Phone Service" section: "My monthly bill is approximately:" the input accepts 11 digits instead 4
    #6. "Local/Long Distances/International Service" section: "My monthly bill is approximately:" the input shouldn't be more than 4
    #7. "TV Service" section: "I currently have:" field doesn't have option "SDTV"
    #8. "Home Security Service" section: "Current Provider:" list box is missing "Xfinity (Comcast)"
    #9. Replace title "High Speed Internet Service" with "Internet Service"
    #10. "TV Service" section: "Number of receivers:" list box should offer choices from 1 to 10
    Last edited by Ihor; 08-20-2018, 09:52 PM.

    Comment


    • #17
      1. Page missing default input focus.
      2. In "Contact Information" section TAB order goes from "First Name:" to "Referred by:" instead of "Last Name:".
      3. In "Contact Information" section Zip Code "ZIP:" accepts lowercase and uppercase letters.
      4. In "Contact Information" section label "Best Way To Contact Me:" is split into two lines.
      5. In "1. Cell Phone Service" section "My monthly bill is approximately:" input data field accepts lowercase and uppercase letters.
      6. In "1. Cell Phone Service" section "Minutes on plan:" listbox must be replaced with the input data field.
      7. In "1. Cell Phone Service" section "Months left on current contract:" listbox must be replaced with the input data field.
      8. In "1. Cell Phone Service" section "Number of phones on plan:" listbox must be replaced with the input data field.
      9. In "1. Cell Phone Service" section "I last upgraded my phone(s) approximately:" listbox must be replaced with the input data field.
      10.In "4. TV Service" section "Months left on plan:" listbox needs to be replaced with the input data field.
      11.In "7. Gas and Electric Services" section typo in the label "I am opento using different provider".
      12.In "8. Comments" section additional TAB required to be able to type in edit box.
      13.At the bottom of the page pushing button "Clear" gives pup-up error # 17896.
      14.In "Content Information" section "Email" input data field doesn't give error when submitting the form with that field empty or invalid.

      Comment


      • #18

        1. "Email" field does not check the presence of the symbol @ in the email address and can save/sent without it
        2. "Email" field does not check the presence of the symbol "." in the email address and can save/sent without it
        3. "Email" field is not a required field
        4. "Email" field can contain an empty space
        5. "State" field has an invalid value "BC"
        6. "State" field has an invalid value "Other"
        7. "State" field must be replaced by "IND" to "IN"
        8. "State" field missing the State "NV"
        9. "State" field missing the State "HI"
        10. "Zip code" field takes letters
        11. "First Name" field accept 30 characters instead 31
        12. "Last Name" field accept 30 characters instead 31
        13. "Referred by" field missing no icon "*required field" (required when trying to send)
        14. "Current Provider" field is missing missing "Other" provider
        15. "My monthly bill is approximately" field accept letter
        16. "Current provider" in "Cell Phone Service" section field not sorted alphabetically
        17. "Current provider" in "Local/Long Distances/International Service" section field not sorted alphabetically
        18. "Current provider" in "TV Service" section field not sorted alphabetically
        19. "Current provider" field in "Home Security Service" section not sorted alphabetically
        20. "Current provider" field in "Gas and Electric Services" section not sorted alphabetically
        21. "My monthly bill is approximately" field in "Cell Phone Service" section accept only integer number
        22. "My monthly bill is approximately" field in "Local/Long Distances/International Service" section allows you to enter more than 2 characters after the dot
        23. "Total Bill" field in "Local/Long Distances/International Service" section allows you to enter more than 2 characters after the dot
        24. "My monthly bill is approximately" field in "High Speed Internet Service" section allows you to enter more than 2 characters after the dot
        25. "My monthly bill is approximately" field in "TV Service" section allows you to enter more than 2 characters after the dot
        26. "My monthly bill is approximately" field in "Home Security Service" section allows you to enter more than 2 characters after the dot
        27. "My monthly bill is approximately (summer)" field in "Gas and Electric Services" section allows you to enter more than 2 characters after the dot
        28. "My monthly bill is approximately (winter)" field in "Gas and Electric Services" section allows you to enter more than 2 characters after the dot
        29. A grammatical error "I am opento using different provider"
        Last edited by katrindegar; 08-13-2018, 01:25 PM.

        Comment


        • #19
          1. Button 'Clear' at the botton of application doesn't work. (Functional)

          Steps to reproduce:
          - go to www.energy-telecom.portnov.com

          - fill out the application with a data

          - push 'Clear' button at the botton of application

          As the result : Error 17896 - Invalid data request. Please call technical support or restart your computer!!!


          2. At the botton of the application buttons 'Submit' and 'Clear' have different sizes. Should be the same. (GUI)

          3. There is no default input option.

          4. The web application doesn't have any navigation options. Disabling
          navigation is confusing and frustrating to users, and can negatively impact user satisfaction and task completion. (GUI)

          5. There is no Homepage button or link. (GUI)
          6. There is no Search option.


          Contact information form

          1. Field ' First name ' is accepting numbers, which is invalid data. (Functional)
          2. Field ' First name' is accepting special charackters, which is invalid data. (Functional)
          3. Field ' Last name' is accepting numbers, which is invalid data. (Functional)
          4. Field ' Last name' is accepting special characters, which is invalid data.(Functional)
          5. Field ' Street number' is accepting special characters, which is invalid data.(Functional)
          6. Field 'Email' is accepting data without '@' charackter. (Functional)
          7. Field 'City' is accepting numbers, which is invalid data. (Functional)
          8. Field 'Referred by' is not indicated as a required field in the 'contact information' form , but when you are submitting
          a form with empty 'Referred by' field,
          system shows " * Please enter the name of the person you were referred by " message as a required field. ( Functional and GUI)
          9. Field ' Best Way to Contact Me' should be in one line. (GUI)

          Cell phone service

          1. Checklist for 'Current Provider' doesn't have an 'other' option selection (Functional)
          2.Checklist for 'Current Provider' is not organized in alphabet order (GUI).
          3. Field 'My monthly bill is approximentely' is accepting letters, which is invalid data (Functional)

          Local/Long Distances/International Service

          1. Field 'Current provider' doesn't have an option to type 'Other' provider. (Functional)


          High Speed Internet Service
          1. Field 'Current provider' doesn't have an option to type 'Other' provider. (Functional)


          TV Service
          1. 'Current provider' select box is not in alphabetical order. ( GUI )
          2. 'I currently have: ' field doesn't have 'none' or 'other' choose option. (Functional)


          Home Security Service
          1. Field 'Current provider' doesn't have an option to type 'Other' provider. (Functional)

          Gas and Electric Services
          1. Field 'Current provider' doesn't have an option to type 'Other' provider. (Functional)
          2. Checkbox ' I am opento using different provider' has a missspeling. Words 'open' and 'to' should be saparate. (GUI)

          Comment


          • #20
            1. There is no default input focus specified.
            2. "Contact Information": Left -> Right and Top -> Bottom tab order is not being followed.
            3. "First Name" and "Last Name" fields accept digits.
            4. "State" drop-down list contains Canadian Province British Columbia "BC".
            5. "State" drop-down list: Indiana state is abbreviated as "IND".
            6. "ZIP" data input field accepts letters.
            7. "Contact Information": user is unable to submit the form until the "Referred by" text field is filled in.
            8. "Email" text field is marked as required, though the form can be submitted without filling in that field.
            9. "Email" text field: email address can be submitted without @ character.
            10. "Cell Phone Service": "My monthly bill is approximately" text field accepts letters.
            11. "Cell Phone Service": "Months left on current contract" drop-down menu is missing value 11.
            12. "Cell Phone Service": values of the "Minutes on plan" drop-down menu do not increase consistently.
            13. "TV Service": values in the "Current Provider" drop-down menu are not set in alphabetical order.
            14. "Gas and Electric Services" check box "I am opento using different provider" is misspelled.
            15. Pushing "Clear" button results in "Error 17896 - invalid data request".

            Comment


            • #21
              1."Contact information"/"First Name"Incorrect TAB order TAB to "Last Name" text field expected.
              2. "TV Service"/"Current Provider" drop box is not sorted.
              3. "Home security service"/"Current Provider" drop box is not sorted.
              4. "Gas and Electric services/"Current provider" drop box is not sorted.
              5. "Contact information"/"First Name" text filed accepts digits and special characters.
              6. "Contact information"/"Last Name" text filed accepts digits and special characters.
              7. "Contact information"/"City" text filed accepts digits and special characters.
              8. "Contact information"/"State" drop box is not sorted.
              9. "Contact information"/"State" drop box contain incorrect state (IND - IN Expected).
              10."Contact information"/"Email" Text field accepts special characters besides "@".
              11."Contact information"/"Email" Text field accepts incorrect extensions.
              12."Contact information"/"Email" Text field accepts invalid email without special character "@". Error message expected.
              13."Contact information"/"Reffered by" Text field is a required field. "*" infront expected.
              14."Contact information"/"Reffered by" Text field accepts special characters and digits.
              15."Contact infromation"/"Best Way To Contact Me" - Incorrect TAB order TAB to "Reffered by" expected.
              16."Contact infromation"/"Referred by" - Incorrect TAB order TAB to "1. Cell Phone Service"/"Current Provider" expected.
              17."1. Cell Phone Service"/"Current Provider" - Incorrect backTAB order backTAB to "Contact Infromation"/"Reffered by" expected.
              18."Contact information"/"Reffered by" incorrect backTAB order. BackTAB to "Contact Infromation"/"Best Way To Contact Me" expected.
              19."Contact information"/"Last Name" incorrect backTAB order. BackTAB to "Contact Infromation"/"First Name" expected.
              20."Default input focus is not specified. "Contact Infromation"/"First Name" is recommended.
              21. Pushing the "Clear" leads to the error.
              22. Default button is not assigned.

              Comment


              • #22
                _________________________Energy Telecom Bug reports class 08/09/2018____________________________________________
                Windows 7
                Google Chrome

                1. "First name" field may have symbols and digits.
                2. "Last name" field may have symbols and digits.
                3. TAB from "First Name:" field of immediately jumps to "Refered by:" field, and then in the correct sequence.
                4. "State:" column does not contain not alphabetical order.
                5. In "State:" column HI is missing.
                6. In "State:" column "BC" and "OTHER" are excess.
                7. "State:" list boxshoul be deleted. There are only 50 states and all must be listed.
                8. Change in "State" column IND to IN.
                9. "ZIP:" field allows letters.
                10. "Email:" field accepts emails without "@" sign.
                11. The "Submitt" button completes the dispatch of the questionnaire without completed mandatory the "Email:" field.
                12. "Referred by:" haven't been shown as required field.
                13. Two concepts are simultaneously impossible: "I am happy with my current provider" and "I am open to using different provider."
                14. "My monthly bill is approximately:" field may have symbols and digits, is necessary only digital.
                15. "Months left on current contract:" field "Select" culomn has range only 0-10, is necessary 0-12, one year include 12 months. A Contract usualy has a minimum one year.
                16. Delete everywhere the marker "Both."
                17. "Total Bill:" field accepts after the point more than two digitals.
                18. Remove "DVR," this isn't a service, it's a device.
                19. No messages when entering information incorrectly.
                20. The buttom "Clear" doesn't work, shows "error 17896."

                Comment


                • #23
                  Energy - Telecom Service Review Bug report 08/11/2018
                  Contact information section:
                  1. There is no "Default input focus" field, when application started.
                  2. "First name:" data field accepts invalid values: digits, symbols.
                  3. "Last Name:" data field accepts invalid values: digits, symbols.
                  4. "State:" list box contains invalid value "IND" instead of valid value "IN" (Indiana).
                  5. "State:" list box contains invalid value BC" (British of Columbia).
                  6. " State:" list box not sorted by alphabetically.
                  7. "ZIP:" data field allow copy-paste value with unlimited numbers of characters include.
                  8. "ZIP:" data field allow copy-paste invalid values: letters, symbols.
                  9. "Email:" data field accept empty value.
                  10. "Email:" data field accept value without character "@".
                  11. "Email:" data field accept value with two or more character "@".
                  12. "Email:" data field accept not Latin letters.
                  13. "Email:" data field accept value without "."(dot).
                  14. "Phone:" data field allow copy-paste invalid values: letters, symbols.
                  1. Cell Phone Service section:
                  15. "Current provider:" list box not sorted by using alphabetical order.
                  16. "My monthly bill is approximately:" data field accepts invalid values: letters, symbols.
                  2. Local/Long Distances/International Service section:
                  17. "Current provider:" list box not sorted by using alphabetical order.
                  18. "Primary Phone Number:" data field allow copy-paste invalid values: letters, symbols.
                  19. "My monthly bill is approximately:" data field allow copy-paste invalid values: letters, symbols.
                  20. "Total bill:" data field allow copy-paste invalid values: letters, symbols.
                  3. High Speed Internet Service section:
                  21. "My monthly bill is approximately:" data field allow copy-paste invalid values: letters, symbols.
                  22. "Type of service:" field use radio buttons with check box.
                  4. TV Service blocksection:
                  23. "Current provider:" list box not sorted by using alphabetical order.
                  24. "My monthly bill is approximately:" data field allow copy-paste invalid values: letters, symbols.
                  5. Home security services section:
                  25. "Current provider:" list box not sorted by using alphabetical order.
                  26. "My monthly bill is approximately:" data field allow copy-paste invalid values: letters, symbols.
                  7. Gas and electric services section:
                  27. "Current provider:" list box not sorted by using alphabetical order.
                  28. "My monthly bill is approximately (summer):" data field allow copy-paste invalid values: letters, symbols.
                  29. "My monthly bill is approximately (winter):" data field allow copy-paste invalid values: letters, symbols.
                  In error message:
                  30. If push "Submit" button when input incorrect email adress, in error message there are no information about invalid email address.
                  Last edited by KatyaS; 08-14-2018, 09:04 AM.

                  Comment


                  • #24
                    Energy - Telecom Service Review Bug report 08/12/2018
                    Windows 10
                    Google Chrome

                    1. Default input field is not specified at start.
                    2. Default input field tabs order is illogical.
                    3. Discrepancy: Contact Information "Referred by" field data is not
                    required, but the form cannot be submitted with empty field.
                    4. Discrepancy: Contact Information "Email" field data entry is required as per
                    requirements, but the form can be submitted with empty "Email" field.
                    5. "* Indicates required field" note: asterisk should be in red color.
                    6. Contact Information "* Email": asterisk should be in red color.
                    7. "State" drop down list contains the item that is not in
                    common "State" format: IND.
                    8. "State" drop down list: replace BC with DC.
                    9. "State" drop down list: States HI, NV are missing.
                    10. "State" drop down list contains wrong value: "Other", "--".
                    11. "ZIP" field accepts incorrect value: letters.
                    12."Email" field accepts data in wrong format: without @,
                    with more than one @, without dot symbol.
                    13. Cell Phone Service "Current Provider:" drop list: AT&T is missing.
                    14. Cell Phone Service "Current Provider:" drop list: Please add
                    "Other" option.
                    15."Cell Phone Service" section "My monthly bill is approximately:"
                    field accepts incorrect value: letters.
                    16. Cell Phone Service "My monthly bill is approximately:" data entry
                    field: Allows to enter 11 digits. Please limit to 4 digits.
                    17. Cell Phone Service "Months left on current contract:" drop list:
                    current months range 0 to 10, please extend: 0 to 24 months.
                    18. Local/Long Distances/International Service "My monthly bill is
                    approximately:" data entry field: Allows to enter 11 digits,
                    please limit to 4 digits.
                    19. Local/Long Distances/International Service "Total Bill:" data
                    entry field: Allows to enter 11 digits. Please limit to 4 digits.
                    20. High Speed Internet Service "Current Provider:" drop list:
                    content is not in alphabetical order (Verizon).
                    21. High Speed Internet Service "My monthly bill is approximately:"
                    data entry field: Allows to enter 11 digits. Please limit to 4 digits.
                    22. TV Service "Current Provider:" drop list: content is not in
                    alphabetical order.
                    23. TV Service "My monthly bill is approximately:" data entry
                    field: Allows to enter 11 digits, please limit to 4 digits
                    24. Home Security Service "Current Provider:" drop list: content is
                    not in alphabetical order.
                    25. Home Security Service "My monthly bill is approximately:" data entry
                    field: Allows to enter 11 digits. Please limit to 4 digits.
                    26. Home Security Service "I do not have ..." radio button disables input fields, but does not clear previous input.
                    27. Gas and Electric Services "Current Provider:" drop list: content is
                    not in alphabetical order.
                    28. Gas and Electric Services "My monthly bill is approximately (summer):"
                    data entry field: Allows to enter 11 digits, please limit to 4 digits.
                    29. Gas and Electric Services "My monthly bill is approximately (winter):"
                    data entry field: Allows to enter 11 digits, please limit to 4 digits.
                    30. Gas and Electric Services "I am opento using different provider": "opento" - space is missing.
                    Last edited by Dmitriy T.; 08-21-2018, 12:01 PM.

                    Comment


                    • #25
                      1. There is no default input field
                      2. TAB order is not functioning properly. After "First Name" it goes to "reffered by".
                      3. In the "High speed Internet Service" section TAB order skips "Provider" text field.
                      4. "First Name" text field accepts numbers.
                      5. "First Name" text field accepts special characters.
                      6. "Last Name" text field accepts numbers.
                      7. "Last Name" text field accepts special characters.
                      8. "State" drop down box has irrelevant options, such as "BC", "Other", "IND".
                      9. "ZIP" text field accepts letters.
                      10. "Email" text field accepts all kinds of special characters.
                      11. When submitting an empty apllication, asterisk by "Email" text field remains blue. (The rest turns to red).
                      12. When submitting an empty application, an error message about blank required fields is displyed. An error about missing Email is no thtere.
                      13. Missing a blue asterisk by a required "Reffered by" text field.
                      14. "ZIP" code text field accepts unexisting ZIP-code upon submitting. I tried "00000"
                      15. In "Cell Phone Service" bracket "My Monthly Bill is Approximately" text field accepts letters.

                      Comment


                      • #26
                        Energy Telekom Bugs report:
                        1. "Default input focus" - typing is not work, when you start application and try press keyboard buttom;
                        2. "Tab order" - is not work correctly. "First Name" roll over to "Reffered by";
                        3. "Tab order " - is not work correctly. "Reffered by" roll over to "Last Name";
                        4. Text field "First Name" have wrong option to input digits;
                        5. Text field "Last Name" have wrong option to input digits;
                        6. Text field "City" have wrong option to input digits;
                        7. List box "State" - wrong quantity of USA state list;
                        8. List box "State" - wrong position element "Other";
                        9. List box "State" - list box position "IND" is not correct;
                        10. Data input field "Zip" - have wrong option to input letters;
                        11. Web element "Current provider" in chapter 1 - does not have option to choose "Other";
                        12. 9. Data input field "My monthly bill is approximately " - have wrong option to input letters;
                        13. Web element "Month left on current contract" - does not have option to choose more than 10;
                        14. List box of web element "Current provider" - list is sorted not correctly, not alphabetic;
                        15. Web element "International calls included" - have not correct characterat the and. Question character;
                        16. Web element "I am opento using different provider" - is not right to write.

                        Comment


                        • #27
                          Energy Telecom Bug reports

                          Contact information:
                          1. "First Name" and "Last Name" - accept digits and special character;
                          2. List box "State" missing state "HI" and "NV";
                          3. List box "State" include incorrect state "IND", "Other" and "BC";
                          4. "Best Way to contact me" - not in alphabetical order;
                          5. Text Filed "Referred by" - include digits and special character;

                          Cell phone Service:
                          6. "My monthly bill is approximately" - don't include text character;
                          7. "Monthly left on current contract" - missed 11 and 12 month;
                          8. "Current Provider" - it's not in alphabetical order;
                          9. Data input field "My monthly bill is approximately" - wrong accept 9 digits after point;

                          Local/log Distance/international service:
                          10.
                          Data input field "Total bill" - wrong accept 9 digits after point;

                          High speed internet service:
                          11. Data input field "My monthly bill is approximately" - wrong accept 9 digits after point;
                          12. "Type of service" - accept digits and special character;

                          TV service:
                          13. Data input field "My monthly bill is approximately" - wrong accept 9 digits after point;

                          Home security service:
                          14. "Current Provide" - not in alphabetical order;
                          15. Data input field "My monthly bill is approximately" - wrong accept 9 digits after point;

                          Gas and electric service
                          16.
                          "Current Provide" - not in alphabetical order;
                          17. Data input field "My monthly bill is approximately(summer) " - wrong accept 9 digits after point;
                          18.
                          Data input field "My monthly bill is approximately(winter)" - wrong accept 9 digits after point;
                          19. "I am OPENTO using different provider" - wrong, missed space.

                          Comment


                          • #28
                            Energy Telecom Bug report

                            Comment


                            • #29
                              1. Default focus input doesn’t presentment on the page.

                              2. TAB order transition doesn’t work:

                              from field “Best Way To Contact Me:” to field ”Referred by:”

                              3. Field “State:” contain only 49 from 50. One state "IND" has 3 letters instead of 2.

                              4. Field "Email" marked "*" (required field). If push the button "Submit" the prompt window (red table) doesn't mark this field with "*". And field "Referred by:" became required.

                              5. Section "3. High Speed Internet Service" when you check the box "Wireless Aircard" it disables field "Provider:" but doesn't clean up it.

                              6. The TAB order transition doesn't work inside the horizontal survey lists on the:

                              Section "2. Local/Long Distances/International Service" fields: "Bundled with:" "International calls included?" "Long distance included?" "I am interested in Unlimited Calling:"

                              Section "3. High Speed Internet Service"

                              fieds: "Type of service:" "Bundled with:"

                              Section "4. TV Service"

                              field "Bundled with:"

                              Comment


                              • #30
                                Contact Information

                                1. No default input focus
                                2. Tab order is broken: 1. "First Name:" 2. "Referred by:" 3."Last Name:"
                                3. "State": Items in the dropdown list is not in alphabetical order and "Other" should be removed from the list?

                                1. Cell Phone Service

                                4. "Current Provider:" Items in the dropdown list is not in alphabetical order
                                5. You can choose both "I am happy with my current provider" and "I am open to using different provider"
                                6. "Months left on current contract:" Item "Prepaid" should be deleted from the dropdown list? and items from "11" to "24" should be added
                                7. You can choose both "I like my handset" and "I am interested in updating my handset"

                                2. Local/Long Distances/International Service

                                8. "Current Provider:" Items in the dropdown list is not in alphabetical order

                                5. Home Security Service

                                9. "Current Provider:" Items in the dropdown list is not in alphabetical order

                                7. Gas and Electric Services

                                10. "Current Provider:" Items in the dropdown list is not in alphabetical order
                                11. "I am opento using different provider": missing space in "opento"
                                12. Text of different size in Submit and Clear buttons
                                Last edited by NadiaK; 08-14-2018, 05:56 PM.

                                Comment

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