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Energy Telecom Bug reports class 08/09/2018

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  • #31
    Energy Telecom Bug report
    Contact information

    1. "First Name" field accepts up to 30 characters instead of 31, accepts numbers and special characters.
    2. TAB order input focus moves "First Name" to "Reffered by" instead of "Last Name"/
    3. "Last Name" field accepted up
    to 30 characters instead of 31, accepts numbers and special characters.
    4. "Street Address" list box accepts numbers and special characters.
    5. "City" field accept up to 50 characters, digits and special characters.
    6. "State" list box "Other" is in the middle of the list, does not functional, has incorrect spelling name of some state.
    7. "State" dropdown list has non US state "BC", does not have "HI", "NV" US state, "IND" state must be renamed to "IN".
    8. "Zip code" field allows user paste special characters instead of accepting digits only.
    9. "Email" field accepts digits and special characters, accepts emails with out @sign.
    10. "Phone" field consists from 3 text fields(1st- code area, 2nd and 3rd-phone number areas) does not remove automatic from 1st area to another.
    11. "Referred by" field must be signed with special character (*) as a necessary requirement, because the "Referred by" field is a mandatory to fill out.
    12. "Referred by" accepts digits and special characters.
    Cell Phone Service
    1. "Current provider" list box missed "Other".
    2.
    Current provider" it is possible to choose and mark all boxes of the presented versions simultaneously.
    3. "My monthly is approximately" field accepts letters, special characters instead of accepting digits only, does not accepts point.
    4. "Minutes on plan" list box the interval between minutes value is deferent, logically has to have the same intervals.
    5. "Minutes on plan" list box "Other" does not functional.
    6. "Monthly left on current contract" list box 11 and 12 month items are not available.
    7. "Number of phones on plan" list box has up to 100.
    Local/Long distance/International service.
    1. "Current provider" field not in alphabetical order.
    2. "Primary Phone number" field accepts digits only.
    3. "My monthly bill is approximately" text field accepts digits and point, allows to user paste special characters instead of accepting digits only.
    5. "Total bill" field allows to user paste special characters instead of accepting digits only, accepts digits and point.
    6. "International calls included" label has (?)character instead colon( character in the end.
    High Speed Internet Service
    1. "My monthly bill is approximately" text field allows accepts digits and point, allows to user paste special characters instead of accepting digits only.
    2. "Provider" text field accepts digits and special characters.
    TV Service
    1. "Current provider" list box not in alphabetical order.
    2. "My monthly bill is approximately" text field allows accepts digits and point, allows to user paste special characters instead of accepting digits only.
    3. "Month left on plan" list box should not include "Prepaid" option.
    "I currently have" field - it possible to choose simultaneously both check boxes "HDTV" and "DVR".
    Home Security Service
    1. "Current provider" list box not in alphabetical order.
    2. "My monthly bill is approximately" text field allows accepts digits and point, allows to user paste special characters instead of accepting digits only.
    Gas and Electric Services
    1.
    My monthly bill is approximately" (summer) text field allows accepts digits and point, allows to user paste special characters instead of accepting digits only.
    2. My monthly bill is approximately" (winter) text field allows accepts digits and point,
    allows to user paste special characters instead of accepting digits only.
    3. "I am open to using different provider" check box has a mistake, between words "open" and "to" missed space.

    Comment


    • #32
      Please, see the attached file.
      Attached Files

      Comment


      • #33
        [LIST=1][*]When you open application form and begin typing there are no the field with default input value;[*]There are no default button when all the fields are empty;[*]When you use TAB order after

        Comment


        • #34
          Energy Telecom Bug report is uploaded.
          Attached Files

          Comment


          • #35
            Energy Telecom Bug report
            GUI Guidelines

            Launch webpage: http://www.energy-telecom.portnov.com/qa/index.php
            Observe:

            1. Default button not set
            2. Default input focus is missing
            3. Tab sequence missing logical order
            4. "Name of the person you were referred by" is needed to submit the form however it is not noted as required with *
            5. Mistype under Gas and Electronic services "opento" instead of open to
            6. Pushing the clear button gives an error #17896
            7. "Submit" and "Clear" buttons are different sizes
            8. Submit button is active when required information is not filled in
            9. Multiple text fields accept non-digits
            Last edited by TatianaSoltan; 08-16-2018, 12:01 PM.

            Comment


            • #36
              Energy Telecom GUI bug reports
              Attached Files
              Last edited by natalllion123; 08-16-2018, 12:37 PM.

              Comment


              • #37
                [LIST=1][*]

                Comment


                • #38
                  #1. There's no default input field specified on the page.

                  #2. In Contact Information Section Tab order: input focus moves from "First Name:" field to "Referred by:" field instead of "Last Name:" field.

                  #3. In Contact Information Section in "State" dropdown list the second option "BC" is not the US state

                  #4. In Contact Information Section in "State" dropdown list the option "Other" is not the US state, should be deleted

                  #5. In Contact Information Section in "State" dropdown list the option "IND" is used instead of "IN"

                  #6. In Contact Information Section in "State" dropdown list the option "DC" is missing

                  #7. In Contact Information Section in "State" dropdown list the option "HI" is missing

                  #8. In Contact Information Section in "State" dropdown list the option "NV" is missing

                  #9. Section 1. Cell Phone Service in "Current Provider:" dropdown list items are not in alphabetical order

                  #10 In Section 1. Cell Phone Service check boxes are used for options "I am happy with my current provider" and "I am open to using different provider", which allows the user to choose both options. To allow only one option radio buttons should be used instead.

                  #11 In Section 1. Cell Phone Service "Months left on current contract:" dropdown list is missing options from "11" to "24"

                  #12 In Section 1. Cell Phone Service check boxes are used for options "I like my handset" and "I am interested in updating my handset", which allows the user to choose both options. To allow only one option radio buttons should be used instead.

                  #13 In Section Local/Long Distances/International Service "Current Provider:" dropdown list is not in alphabetical order

                  #14 In Section Home Security Service "Current Provider:" dropdown list is not in alphabetical order

                  #15 In Section Gas and Electric Services "Current Provider:" dropdown list is not in alphabetical order

                  #16 In Section Gas and Electric Services the check box label "I am opento using different provider" is missing a space between "open" and "to"

                  #17 At the end of the form "Submit" and "Clear" buttons have font of different size

                  Comment


                  • #39
                    Energy-Telecom Online Form Bug Report 08/18/18
                    OS: Windows 10
                    Browser: Google Chrome

                    1.There is no default input focus when the form is opened;
                    2. Incorrect tab order: it jumps from the "first name" to "referred by" field instead of "last name";
                    3.ZIP: user is allowed to input letters and incorrect symbols.
                    4. Email: user is allowed to input incorrect symbols which are not allowed in email. Must have @ symbol.
                    5. First Name: accepts only 30 characters instead of 31.
                    6. Last Name: accepts only 30 characters instead of 31.
                    7. Street Adress: Accepts no more than 100 characters (instead of no more than 255).
                    8. In " My monthly bill is approximately" field there is auto fill of user's phone number after clicking on that field.
                    9. In "Months left on a contract field" there are 10 months max instead of 12.
                    10. In "I last upgraded my phone(s) approximately" field there should be 12 and more months instead of 24 and more.
                    11.In "Number of phones on plan" user can choose up to 100 phones or choose more. Doesn't make any sense to make it so huge.
                    12.User can choose both "I like my Handset" and " I am interested in updating my handset" which doesn't make any sense.
                    13. "My monthly Bill is approximately:" impossible to take off the mark.
                    14."My monthly Bill " allows to input letters.
                    15."Type of service:" impossible to take off the mark.
                    16."Bundled with:"impossible to take off the mark.
                    17. In " I am opento using different provider" field the word opento is misspelled.

                    Comment


                    • #40
                      1. Field "First Name" accepts only 30 characters instead of 31.
                      2. Field "Last Name" accepts only 30 characters instead of 31.
                      3. Field "email" acepted emails without "@"
                      4. Dropdown list "State" contains option "other" in the middle of the list. Have to change it to "Other country" or delete it at all. 4.1 If OTHER was changed to OTHER COUNTRY, then better to put it in the beginning or in the end of dropdown list.
                      5. Field ZIP accept letters
                      6. Field "My monthly bill is approximately" accept letters and has limit - 6 digits only
                      7. Field "Months left on current conctract" missses option "11" months.
                      8. Field "My monthly bill is approximately (summer)" has limit on 5 digits only
                      9. Checkbox "I am opento using different provider" misses space between open()to and suppouse to be "I am open to using different provider"
                      10. After pushing the button

                      Comment


                      • #41
                        "Contact Info" Section:
                        1. "First name" allows using digits and symbols. - Minor
                        2. "Last name" allowed to use digits and symbols. - Minor
                        3. "State" listbox is missing the following states (HI, NV) - Serious
                        4. "State" listbox has excess state BC - Minor
                        5. "State" listbox: replace state name IND for IN - Minor
                        6. "State" listbox: row "Other" must be at the bottom of the listbox, or must be replaced for unlisted territories (AS, DC, GU, MP, PR, VI). - Minor
                        7. "ZIP" field allows using letters. - Minor
                        8. "ZIP" field doesn't have validation with Section: "State". - Minor
                        9. "Contact Info" Section: "Email" needs to implement basic Email validation attributes. - Serious
                        10. "Contact Info" Section: "Email" can be left empty despite requirements. - Serious
                        11. "Contact Info" Section: "Referred by": Inconsistency between field unmarked by an asterisk and required field. - Minor

                        "Cell Phone Service" Section:
                        12. "Minutes on plan" listbox: suggestion to use a logical progression of minutes growth. - Suggestion
                        13. "Months left on current contract" listbox must have an option "Other" - Suggestion
                        14. "My monthly bill is approximately" field accepts letters. - Minor
                        15. "Current Provider" listbox is not alphabetically sorted. - Minor

                        "Local/Long Distances/International Service" Section:
                        16. "Current Provider" listbox is not alphabetically sorted. - Minor

                        17. "Clear" button pushing causes - error 17896 (Invalid data request. Please call technical support or restart your PC). - Serious

                        Comment


                        • #42
                          1. "First Name:" text field in "Contact Information" section accepts 30 characters only instead of 31 upon requirements
                          2. "Last Name:" text field in "Contact Information" section accepts 30 characters only instead of 31 upon requirements
                          3. "Street Address:" text field in "Contact Information" section accepts 100 characters only instead of 255 upon requirements
                          4. "State:" listbox in "Contact Information" doesn't contain all 50 states of USA
                          5. "ZIP:" text field in "Contact Information" section accepts non-digits characters
                          6. "Email:" text field in "Contact Information" section accepts 100 characters only instead of 255 upon requirements
                          7. "Email:" text field in "Contact Information" section doesn't accept "_" special symbol entered using Keyboard
                          8. "Phone:" text field in "Contact Information" section accepts non-digit symbol entered using Copy-Paste method

                          Comment


                          • #43
                            Energy telecom.docx

                            Comment


                            • #44
                              1. There is no default input focus specified.
                              2. "Contact Information": "First Name" field accepts only 30 characters instead of 31 as per requirements.
                              3. "Contact Information": "Last Name" field accepts only 30 characters instead of 31 as per requirements.
                              4. "Contact Information": "Street Address" field accepts only 100 characters instead of 255 as per requirements.
                              5. "State" listbox contains Canadian province "BC".
                              6. "State" listbox: Indiana state is abbreviated as "IND" instead of 'IN".
                              7. "ZIP" field accepts letters.
                              8. "ZIP" field enables to enter more than 5 digits in FireFox browser.
                              9. "Contact Information": "Referred by" field is being processed as required field instead of being implemented as not required field.
                              10. "Contact Information": the asterisk is missing next to 'Referred by" field which is being processed as required.
                              11. "Contact Information": "Email" field has an asterisk, though it is not implemented as required field.
                              12. "Contact Information": no error message is provided when submitting the form with blank 'Email" field.
                              13. "Phone Service": "Other" value is missing in the "Current Provider" listbox.
                              14. Default button is not assigned.
                              15. "Submit" and "Clear" buttons are not consistent in terms of look.
                              16. "Local/Long Distances/International Service", "Bundled with" label: "Other" radio button is missing.
                              17. "Cell Phone Service": "My monthly bill is approximately" text field accepts letters.
                              18. "Cell Phone Service": "Months left on current contract" listbox is missing value "11".
                              19. "Cell Phone Service": values of the "Minutes on plan" listbox do not increase consistently.
                              20. "TV Service": values in the "Current Provider" listbox are not set in the alphabetical order.
                              21. "Gas and Electric Services" check box "I am opento using different provider" is misspelled.
                              22. Pushing "Clear" button results in "Error 17896 - invalid data request".
                              Last edited by Catherina; 08-21-2018, 02:27 PM.

                              Comment


                              • #45
                                #1. Text Field "First Name" accepts 30 characters instead of 31

                                #2. Text Field "Last Name" accepts 30 characters instead of 31

                                #3. Text Field "Street Address" accepts 101 characters instead of 255

                                #4. Text Field "City" accepts 52 characters instead of 50

                                #5. List box "State" has wrong State BC.

                                #6. List box "State" missing states HI, NV, DC.

                                #7. List Box "State" contains the wrong value "Other"

                                #8. List box "State" contains wrong spelling IND instead of IN

                                #9. Text field "ZIP" accept the letters.

                                #10. Text field "Email" accept Email without @.

                                #11. Text field "Email" is required, but accept without characters.

                                #12. Text field "Email" accepts unlimited characters instead of 255.
                                Last edited by Andrey86; 08-21-2018, 05:54 PM.

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