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December 17th, 2018. Energy-Telecom Service bug report against the requirements.

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  • DmitryNaumov
    replied
    Bug report "Energy - Telecom Service Review" web form.

    Section "Contact Information"
    #1. In the section "Contact Information" has wrong tab order after "First name".
    #2. In list box "State" has the wrong abbreviature BC, it's not US state.
    #3. In list box "State" has missing states "DC", "HI", "NV".
    #4. In list box "State" abbreviature state "IND" have 3 symbols instead 2 - "IN"
    #5 In list box "State" has the wrong option "Other"
    #6. Text field "ZIP" allows to input letters characters.
    #7. Text field "Email" has a wrong color asterisk, blue instead of red.
    #8. Text field "Email" have to be required field after push "Submit" button.
    #9. Text field " Referred by" should not be required field after push "Submit" button.
    Section "Cell Phone Service"
    #10. List box "Current Provider" should have options, "AT&T", "Other".
    #11. Checkboxes "I am happy with my current provider" and "I am open to using different provider" better change to the radio buttons.
    #12. Text field "My monthly bill is approximately" allows to input letter characters.
    #13. In list box "Months left on current contract" should have selections from 0 to 24.
    #14. In list box "Months left on current contract" should have an option "No Contract".
    #15. In list box "Number of phones on plan" too many options.

    #16. Buttons "Submit" and "Clear" have different design and size.
    #17. By pushing "Clear" button, get an error code "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"

    Leave a comment:


  • Ferred5
    replied
    1. "Referred by" indicates required field, but don't has asterisk.
    2. ''First Name'' text field accept digits and characters.
    3. "Last name" text field accept digits and characters.
    4. "Cell Phone Service: Current Provider" didn't contain field "Other" and "AT&T".
    5. Button "Clear" doesn't clear value in a form.

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  • shnv0603
    replied
    1. "email" field in "Contact information" doesn't behave as a required field. When the field has no input there is no red asterisk and error message is not provided
    2. "referred by" field in "Contact information" behaves as a required field. When the field has no input, error message is provided "Please enter the name..."
    3. "state" list box in "Contact information" contains inconsistent state abbreviation "IND", it should be "IN"
    4. "state" list box in "Contact information": states are not alphabetical order
    5. "state" list box in "Contact information" contains "Order" option, which is not applicable to this list box
    6. "Current provider" list box in "Cell Phone Service" isn't complete. There is no "ATT" provider
    7. "Current provider" list box in "Cell Phone Service" isn't complete. There is no "Other" option
    8. "Other" option in list bxes in the whole form doesn't have an extra field for input data
    9. There is no default button in the form
    10. Checkboxes and radiobuttons in the form should have initial values
    11. "ZIP" field in "Contact information" accepts letters
    12. "email" field in "Contact information" accepts more than 255 characters
    13. "email" field in "Contact information" doesn't accsept underscore character "_"
    14. "Provider" field in "High Speed Internet Service", next to "Wireless Aircard" checkbox should be a list box
    15. "Clear" button doesn't the form
    16. Improper message pops up when push "Clear" button: "Error 17896 - Incalid data request. Please call technical support or restart your computer"

    GUI testing
    - Text alignment of "Contact information" section is different (center) from the rest sections (left)
    - Fields "Last name", "Street address" and "ZIP" aren't aligned properly
    - When the form is empty, "Submit" button isn't disabled
    - There is no field with default input focus on the page
    - Font size of "Clear" button is smaller than font size of "Submit" button
    - There is no enough space between section heading (2-9) and left border
    - Background color of drop-downs list boxes is greyed out as disabled
    - In "Gas and Electric Servces" section there is a grammar error in label to check box "I am opento using difernt provider"
    - In "High speed internet service" section there is an unexpected checkbox among radiobuttons named "Wireless Aircard" with the text field "Provider" next to it
    - TAB order doesn't work properly. After "First name" field it moves to "Reffered by" field
    - Pushing on any radiobutton the default mouse pointer isn't changed to hand mouse pointer
    - Headings didn't use in a proper order. Heading level H2 skipped between H1 "Energy-Telecom Service Review" and H3 "Please fill out this form..."
    - There is no clear demarcation for assistive technologies, all the sections excluding "Contact information" aren't "fieldset", and headings aren't "fielset legend", so user can't focus first on selecting what they consider to be most important option by assistive technologies
    Last edited by shnv0603; 12-17-2018, 05:38 PM.

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  • Janie Alelperov
    replied
    Energy-Telecom Service Review - Bug Report
    1. Contact Information section, "Email:" text field: Field is required and has an asterisk but doesn't behave like a required one.
    2. Contact Information section, "Referred by:": behaves like a required field but doesn't have an asterisk symbol.
    3. "Clear" Button does not clear the fields, gives an Error message "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"
    4. Contact Information section, "Email:" text field: accepts any entree, not in format of email, doesn't require "@" in the email
    5. Contact Information section, "Street Address:" text field: accepts invalid addresses (only numeric numbers, special characters)
    6. Contact Information section, "City:" text field: accepts invalid values (only numbers, special characters)
    7. Default button is not assigned
    8."Cell Phone Service" section, "Current Provider" drop down menu is missing "Other" selection.
    9. "Cell Phone Service" section, "Months left on current contract:" Let's provide values 1-24 as these are options in a 2 year contract.
    10. Inconsistency in text field "My monthly bill is approximately:" In 1 section: accepts letters, all other sections the same text field does not.
    11. In combo box "State", states are not sorted alphabetically
    12. Tab Order problem in "Contact Information:" input focus jumps from "First Name " to "Referred by:"
    13. No DATE field provided in the application
    14. No TIME field provided in the application
    15. "I am opento using different provider" in section 7 "Gas and Electric Services" misspelled "open to"
    16. Inconsistency in control button format "Submit" and "Clear"
    17. Default input focus is not specified.
    18. Submit button isn't disabled when the form is opened and empty
    19 Contact Information, "First Name": accepts 30 characters, doesn't accept 31 as requiered
    Last edited by Janie Alelperov; 12-17-2018, 06:48 PM.

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  • Nail Ismagilov
    replied
    1. "First Name" field accepts only 30 characters, instead of 31.
    2. "Last Name" field accepts only 30 characters, instead of 31.
    3. "Street Address" field accepts only 100 characters, instead of 255.
    4. "State" drop-list: items needs to be sorted in alphabetical order.
    5. "State" drop-list: "BC" needs to be removed, not existing state.
    6. "State" drop-list: "Other" needs to be removed, only 50 US states required.
    7. "State" drop-list: "IND" needs to be replaced by "IN".
    8. "State" drop-list: add "NV" and "HI" states.
    10. "ZIP" field accepts letters and digits, instead of digits only.
    11. "Email" field accepts 1063 characters, instead of 255.
    12. "Email" field has asterisk, if leave empty, no error message.
    13. "Referred by" acts as required field.

    Leave a comment:


  • Tanler21
    replied
    Energy-Telecom Service bug report against requirements

    "Contact information" section: "First Name" text field accepts 30 characters instead of 31
    "Contact information" section: "Last Name" text field accepts 30 characters instead of 31
    "Contact information" section: "Street Address" text field accepts 100 characters instead of 255.
    "Contact information" section: "City" text field accepts digits.
    "Contact information" section: in "State" drop down list-box should not be the "other" option.
    "Contact information" section: in "State" drop down list-box IND is incorrect state, (should be IN)
    "Contact information" section: in "State" drop down list-missing HI and NV states
    "Contact information" section: "ZIP" text field accepts letters instead of digits only.
    "Contact information" section: "ZIP" text field accepts more than 5 characters
    "Contact information" section: "Email" text field is not required filed but mark as it is on the form
    "Contact information" section: "Email" text field is accepting to enter address without @
    "Contact information" section: "phone" text field is accepting all leading zeros
    " Cell phone services " section: "Current Provider" list-drop down box should have "other" as an option.
    "Cell phone services" section: "Referred By" text field is not required field, however, the from can not be submitted unless this field is filled out
    "Cell phone services" section:" My monthly bill is approximately "under $ text box accept letters, instead of numbers
    " Cell phone services " section:" Months left on current contract" should have 0-24 months
    "Cell Phone Service" section: " Months left on current contract" text field should have the "other" option in drop down list.
    "Cell Phone Service" section: "Number of phones on plan" list-text field should have no more than 5 phones.
    "Local / Long Distances / International Services" section:" Primary Phone Number:" field accept not full phone number (example: missing a digit in area code)
    At the bottom: "Clear" button doesn't clear/delete entered data.
    At the bottom: "clear" and "submit" buttons look is not consistent
    Last edited by Tanler21; 12-17-2018, 04:12 PM.

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  • Nataliia Pryshchepa
    replied

    "Contact information" section
    1) After submitting a form, confirmation email with all the information available in the form has not be sent.
    2) After submitting a form, error message pops up saying "* Please enter the name of the person you were referred by", although this field is not indicated as required by "*" special character.
    3) "First Name" field accepts 30 characters as a max lengths instead of 31 as per requirements.
    4) "Last Name" field accepts 30 characters as a max lengths instead of 31 as per requirements.
    5) "Street Address" field accepts 100 characters as a max lengths instead of 255 as per requirements.
    6) "BC" state is not a US state, although it appears in State list box.
    7) "State" list box contains only 48 states, HI and NV states are missing.
    8) "State" list box contains "Other" option which is not a state.
    9) "ZIP" field accepts letters, not digits only as per requirements.
    10) "Email" field accepts max length of 1063 characters instead of 255 as per requirements
    11) User is able to submit a form without entering email address, although this field is required.
    12) After submitting a form, "Email" field has not been validated (field accepts non email input).
    13) "ZIP" field accepts unlimited number of letters, digits and special characters after pasting.
    14) "Phone" field accepts letters and special characters after pasting it.


    15) Default Button Assignment: default button in not assigned to any field in the form.
    16) After entering some data into the form and pushing "Clear" button, error message pops up saying: "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!".
    17) "Clear" button does not clear any entered information into the form.


    "Cell Phone Service" section
    18) "Current Provider" list box does not contain "Other" option as not all of the providers were listed.
    19) "My monthly bill is approximately bill is:" field accepts letters instead of digits only.

    Leave a comment:


  • Zarina Lee
    replied
    Energy-Telecom Service review bug reports

    1. "Contact information": "First name:" field accepts no more than 30 characters instead of 31.
    2. "Contact information": "First name:" field allows to enter non-Latin characters.
    3. "Contact information": "Last name:" field accepts no more than 30 characters instead of 31 .
    4. "Contact information": "Last name:" field allows to enter non-Latin characters.
    5. "Contact information": "Street Address:" field accepts no more than 100 characters instead of 255 per requirement.
    6. "Contact information": "Street Address:" field allows to enter non-Latin characters
    7. "Contact information": "State" list box: remove "BC" since it is a Canadian state, not US
    8. "Contact information": "State" list box: HI and NV states are missing
    9. "Contact information": "State" list box: replace IND with In for state of Indiana
    10."Contact information": "State" list box: remove "other" option from the list box
    11."Contact information": "State" list box: items should be sorted in alphabetical order.
    12."Contact information": "Zip:" field should accept only digits.
    13."Contact information": "Zip:" field accepts more than 5 characters in "Fire Fox"browser.
    14."Contact information": "Email:" field has an asterisk but it doesn't shows that it is a required field
    15."Contact information": "Email:" field accepts 1063 characters instead of 255 per requirement
    16."Contact information": "Email:" field accepts characters without "@"symbol and domain.
    17."Contact information": "Email:" field allows to enter non-Latin characters.
    18."Reffered by" field behaves as it is a required field.
    19."Reffered by" field allows to enter non-Latin characters.


    20. In section "Cell Phone Service", the list box "Months left on current contract:" contains 10 month instead 12.
    21. Cell Phone Service: "Current provider" list box is missing "AT&T"
    22. Cell Phone Service: " My monthly bill is approximately:" field should accept only digits
    23. Cell Phone Service: " Number of phones on plan:" check box should have 5 numbers
    24. Cell Phone Service: "Current provider" list box: "other" option is needed
    25. " local/long distances/international service": after the label" International calls included" there is a question mark instead of colon
    26. " local/long distances/international service": after the label" Long distance included" there is a question mark instead of colon
    27. "Gas and Electric Services": in field "I am open to using different provider" the word "open to" is misspelled .
    28. "High Speed Internet Service": "Provider:" field allows to enter non-Latin characters
    29. "Comments" text box allows to enter non-Latin characters
    30. The program allows user to submit the page, even if the fields are filled incorrect.
    31. The error appears after button "clear" is pushed.
    32. "Clear" button doesn't clear the form
    33.0The button "Clear" shoud be the same size as "Submit" push button has.
    34. Error message "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!" misleads after clicking on
    "Clear" button.
    35. Tab order should move from "First name" field to "Last name field", instead"Referred by" field
    36. Tab order should move from "referred by" field to "Current Provider:" field, instead "last name" field
    37. Tab order should move from " Best Way To Contact Me:" field to "referred by" field, instead "Current Provider:" list box
    38. No "Default" button in the form

    Leave a comment:


  • KaterynaDominicis
    replied
    "Energy-Telecom Service" Bug Report

    1. List box "State" has 48 states instead of 50.
    2. List box "State" is missing items "HI" (Hawaii) and "NV" (Nevada).
    3. List box "State": item "BC" is not a state of USA.
    4. List box "State": item "Other" doesn't have logical applying when choosing a state.
    5. List box "State" is missing alphabet order for state designation (AL, AK, AZ, AR or ID, IL, IND, IA or NE, NH, NJ, NM, NY, NC, ND)
    6.Text box "Zip Code" accepts both: letters and digits.
    7. Field "Referred by" acts as a required field when push the button "Submit" for empty form.
    8. Field "Email" has blue asterisk as required field.
    9. Field "Email" doesn't suppose to act as required field.
    10. Field "First name" does have 30 characters instead of 31.
    11. Field "Last name" does have 30 characters instead of 31.
    12. Field "Street address" does have 100 characters instead of 255.
    13. List box "State": item "IND" misspelling. It has to be "IN" (Indiana).

    Leave a comment:


  • av_la
    replied
    Specific Data Requirements:

    1. "First name" text field accept no more than 30 characters instead of 31.
    2. "Last name" text field accept no more than 30 characters instead of 31.
    3. "Street address" text field accept 100 characters instead of 255.
    4. "State" drop-down list box has 48 states instead of 50.
    5. "State" drop-down list box missing states are HI, NV.
    6. "State" drop-down list box should remove "Other" option from the list.
    7. "State" drop-down list box abbreviation mistake. Indiana state should be "IN" instead of "IND".
    8. "State" drop-down list box should remove "BC" from the list because it is Canadian state.
    9. "ZIP" text field should accept digits only.
    10. "ZIP" text field should not accept more than 5 digits.
    11. "Email" text field accept 1063 characters instead of 255.
    12. "Email" text field not accept special character "_".
    13. "Email" filed is a required field, but not indicated in error table.
    14. "Email" filed has a blue asteriks instead of red.
    15. "Referred by" field behaves as it is a required field.
    16. "Clear" button does not clear form.
    17. "Clear" button shows error mistake "Error 17896 - Invalid data request".
    18. Inconsistency between GUI implementation in between "Submit" and "Clear" buttons.
    Last edited by av_la; 12-17-2018, 07:23 PM.

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  • Evgeniya Sergeeva
    replied
    "Energy-Telecom Service Review"

    1. "Referred by" field doesn't have an asterisk, but when you push "Submit" button it is displayed as required
    2. "Email" field has an asterisk, but when you push "Submit" button it is displayed as not required
    3. "Clear" button doesn't work (not clear the form)
    4. "Clear" button has misleading error message
    5. "First Name" field accepts 30 characters instead of expected 31
    6. "Last Name" field accepts 30 characters instead of expected 31
    7. "Street Address"field accepts 100 characters instead of expected 255
    8. "State" list box has 48 states instead of 50
    9. "State" list box has "BC" state what is not the stateof US
    10."State" list box has "other" what is not as required
    11. "State" list box doesn't have "NV" (Nevada) state
    12. "State" list box doen't have "HI" (Hawaii) state

    Leave a comment:


  • Gayan
    replied
    "Energy Telecom Service Review" bug report


    #1. The "First name" field accepts 30 characters instead of 31.
    #2. The "Last name" field accepts 30 characters instead of 31.
    #3. As a required field the "Email" field has no asterisk.
    #4. The "Zip code' field accepts letters.
    #5. The "State" field consists of 48 states instead of 50.
    #6. There is a Canadian state in the "State" field.
    #7. There is "Other" option in "State' field.
    #8. There is no limitation of characters and letters in "Email" field.
    #9. The "Clear' button is not working properly and it is misleading.
    #10. In the "Cell Phone Services' section there is a missing provider name in "Current Provider" list box.
    #11. In the "Cell Phone Services' section the "Other" option is missing from "Current Provider" list box.

    Leave a comment:


  • dashuka
    replied
    1."first name" field accept no more then 30 characters insted of 31.
    2. "last name" field accept no more 30 characters insted of 31
    3. "Street Address" fiel accept no more then 100 characters insted of 250 per reuirement
    4. "state" list box :remove" BC" since it is not a US state
    5. "state"list box : HI and NV ststes are missing
    6. "state" list box: remove "other" option from the list
    7."zip" code field accepts ietters , not only digits
    8. "email" field has an asterisk, but it is not required

    Leave a comment:


  • Tatiana N
    replied
    Energy-Telecom Bug Report

    ---Contact information---
    1. "First name" field accepts digits.
    2. "Last name" field accepts digits.
    3. "TAB" order doesn't work after "First name" field.
    4. "City" field accepts digits.
    5. "State" list box: missing HI and NV states.
    6. "State" list box: "BC" is not US state.
    7. "State" list box: "other" is not US state.
    8. "State" list box: "IND" instead "IN".
    9. "First name" field accepts just 30 characters instead of 31.
    10. "Last name" field accepts just 30 characters instead of 31.
    11. "Street Address" field accepts just 100 characters instead of 255 characters.
    12. "ZIP" field accepts non-digits.
    13. "Email" field accepts more than 255 characters instead of 255 characters.
    14. "Clear" button does not clear the Service Review Form.
    15. "Referred by" field: error message provided this field is required.
    16. "Email" field has blue asterisk when is not required.
    ---Cell Phone Services---
    17. "Current Provider" list box is missing "others".
    18. "Current Provider" list box is missing few providers.
    19. "My monthly bill is approximately" accepts non-digits characters.
    20. "Months left on current contact" list box should be from 0-24.
    ---TV Servises---
    21. "Current Provider" list box is not in alphabetical order.
    ---Home Security Servise---
    22. "Current Provider" list box is not in alphabetical order.
    ---Gas and Electric Services---
    23. "Current Provider" list box is not in alphabetical order.

    24. "Clear" button: when use this button, system shows the error message "Error 17896..."

    Last edited by Tatiana N; 12-17-2018, 02:31 PM.

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  • Aydin
    replied
    Testing on Specific Data Requirements :

    Contact Information : "First Name" text field accepts 30 characters instead of 31
    Contact Information : "Last Name" text field accepts 30 characters instead of 31
    Contact Information : " Street Address" text field accepts 100 characters instead of 255
    Contact Information : "ZIP" text field accepts letters
    Contact Information : "ZIP" text field accepts unlimited digits and non digits characters
    Contact Information : "Email" text field accepts 250 characters instead of 255
    Contact Information : "Email" text field is not acting as a required field.
    Contact Information : "Referred" by field is acting as a required field while it does not have any asterisks
    __________________________________________________ _____________________________________

    Contact Information : "Email" text field should not accepts more than one @ character
    Contact Information : "Email text field" should accepts some special characters (- @ . - _)
    Contact Information : "State list box" : has 48 states listed instead of 50
    Contact Information : "State list box" : "BC" is not the US state
    Contact Information : "State list box" : State of Indiana misspelled as "IND" should be "IN"
    Contact Information : "State list box" : Should be in alphabetical order.
    Contact Information : "State list box" : Hawaii (HI) and Nevada (NV) ins not listed
    Contact Information : "ZIP" text field: Should have two "text fields" accepting 5 and 4 characters in each text field


    Cell Phone Service : "Current Provider list box : "Other" option should be added into the list box
    Cell Phone Service : "My monthly bill is approximately text field : Should accept "DOT" (for example 35.58$)
    Cell Phone Service : "My monthly bill is approximately text field " accept letters
    Cell Phone Service : "Months left on current contract list box" : Should have 23 month instead of 10 month
    Cell Phone Service : "Number of phones on plan list box" : Should allow 5 phone on the plan
    "Clear button" : Does not clear the form. It shows the error message (Error 17896 - Invalid data request. Please call technical support or restart your computer !!!)
    "Clear Button" : Does not not follow GUI guidelines. It has inconsistency with "SUBMIT" button.

    Last edited by Aydin; 12-17-2018, 02:16 PM.

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