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December 17th, 2018. Energy-Telecom Service bug report against the requirements.

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  • #46
    1. "Referred by" indicates required field, but don't has asterisk.
    2. ''First Name'' text field accept digits and characters.
    3. "Last name" text field accept digits and characters.
    4. "Cell Phone Service: Current Provider" didn't contain field "Other" and "AT&T".
    5. Button "Clear" doesn't clear value in a form.

    Comment


    • #47
      Bug report "Energy - Telecom Service Review" web form.

      Section "Contact Information"
      #1. In the section "Contact Information" has wrong tab order after "First name".
      #2. In list box "State" has the wrong abbreviature BC, it's not US state.
      #3. In list box "State" has missing states "DC", "HI", "NV".
      #4. In list box "State" abbreviature state "IND" have 3 symbols instead 2 - "IN"
      #5 In list box "State" has the wrong option "Other"
      #6. Text field "ZIP" allows to input letters characters.
      #7. Text field "Email" has a wrong color asterisk, blue instead of red.
      #8. Text field "Email" have to be required field after push "Submit" button.
      #9. Text field " Referred by" should not be required field after push "Submit" button.
      Section "Cell Phone Service"
      #10. List box "Current Provider" should have options, "AT&T", "Other".
      #11. Checkboxes "I am happy with my current provider" and "I am open to using different provider" better change to the radio buttons.
      #12. Text field "My monthly bill is approximately" allows to input letter characters.
      #13. In list box "Months left on current contract" should have selections from 0 to 24.
      #14. In list box "Months left on current contract" should have an option "No Contract".
      #15. In list box "Number of phones on plan" too many options.

      #16. Buttons "Submit" and "Clear" have different design and size.
      #17. By pushing "Clear" button, get an error code "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"

      Comment


      • #48
        1. In the "Contact Information" section after "First Name" Tab function brings you to the bottom of the section "Referred by:"
        instead of to the right "Last name"
        2. In the "zip" section states are missing and if you select "Other" it is not accepting numerical input
        3. "Current Provider" doesn`t provide user with the option "Other"
        4. "Number of phones on plan" has more than 10 selections
        5. "International calls included?" and "Long distance included?" are missing the colon sign ":"
        6. After "Submit" is clicked on the error message appears on the top of the page suggesting that "Referred by" is
        a required field, when it is not
        7. "Gas and Electric Services" has a typo in the check box "I am opento using different provider"
        "opento" is missing space after "open"
        8. After selecting "Clear" button nothing gets cleared, the error messages pops up indicating:
        "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"

        Comment


        • #49
          #1: Not able to submit the form with empty "Referred by" text field. "Referred by" text field in "Contact Information" section is not required to be fill out (no asterisk).
          #2: The form is submitting with empty "Email" text field. "Email" text field in "Contact Information" marked as required field (has asterisk).

          Comment


          • #50
            1. "Referred by" field behaves as a required field
            2. "Email" field represented as a required field, asterisk needs to be removed
            3. The list of values in the "State" list box are not in alphabetical order
            4. "State" list box contains BC value which is not the state of America
            5. "State" list box is missing HI, NV states
            6. "State" list box unreasonably contains word "other"
            7. "State" list box contains incorrect abbreviation "IND", needs to be "IN"
            8. "Submit' button doesn't work as a default
            9. "Clear" button doesn't work
            10. Misleading error message accrue when clicking on the "Clear" button
            GUI Bugs
            1. "I am open to using different provider" has a grammatical mistake, needs to be "I am open to use" or "I'm open using"
            2. Check boxes "I'm happy with my current provider" and "I'm open to use different provider" eliminate each other, needs to radio buttons
            3. Different GUI implementation between "Submit" and "Clear" buttons
            Last edited by Leyla; 12-17-2018, 05:38 PM.

            Comment


            • #51
              Incomplete list in
              Last edited by Galyna Gnatyuk; 12-17-2018, 05:58 PM.

              Comment


              • #52

                Contact information:
                1. "Contact information" section: text field "First Name" accepts 30 characters instead of 31.
                2. "Contact information" section: text field "Last Name" accepts 30 characters instead of 31.
                3. "Contact information" section: text field "Street Address" accepts only 100 characters, instead of 255 by requirements.
                4. "Contact information" section: dropdown list "State" has a "BC" listbox menu item that cannot be applied to any of the USA states abbreviation.
                5. "Contact information" section: dropdown list "State" should be organized alphabetically.
                6. "Contact information" section: dropdown list "State" is missing Hawaii - HI state.
                7. "Contact information" section: no need in listbox menu item "Other", dropdown list contains all states.
                8. "Contact information" section: in dropdown list "State" the "IND" listbox menu item is misspelled.
                9. "Contact information" section: "ZIP" text field accepts letters.
                10. "Contact information" section: "Email" text field accepts 1063 characters, instead of 255.
                11. "Contact information" section: the TAB order is violated. From "First name" text field cursor goes to "Referred by" text field.
                12. "Contact information" section: text fields "ZIP" and "Phone" accepts all characters if we paste them with the computer mouse.
                13. Security issue in "Contact information" section: information from any of the text fields can be copied.
                14. "Cell Phone Service" section: in the dropdown list "Current provider" we should add "Other" listbox menu item.
                15. "Contact information" section: text filed "Referred by" acts as a required field.
                16. "Contact information" section: text field "Email" does not accepts the underscore "_" character that is common is email addresses.
                17. "Contact information" section: text field "Email" accepts special characters that are not common for email addresses ("#", "!", "$"...)
                18. "Contact information" section: required text field "Email" doesn't have an error message if it is left empty.
                19. "Energy-Telecom Service Review" form doesn't have a default button.
                20. In "Energy-Telecom Service Review" form none of the radio buttons have an arrow key navigation.
                21. "Cell Phone Service" section: "My monthly bill is approximately" text field accepts letters.
                22. "Cell Phone Service" section: "My monthly bill is approximately" text field shouldn't accept 11 characters.
                23. "Cell Phone Service" section: in "My monthly bill is approximately" text field special characters can be pasted.
                24. "Cell Phone Service" section: in dropdown list "Minutes on plan" the listbox menu items are inconsistent.
                25. "Cell Phone Service" section: we should remove the listbox menu item "0" in dropdown list "Months left on current contract".
                26. "Cell Phone Service" section: we should add "11"-"24" listbox menu item in dropdown list "Months left on current contract".
                27. "Cell Phone Service" section: in dropdown list "Number of phones on plan" limit the listbox menu item to "1"-"5" and "More".
                28. "Cell Phone Service" section: in "I last upgraded my phone(s) approximately" dropdown list remove the "0" listbox menu item.
                29. "Cell Phone Service" section: "I am happy with my current provider" and "I am open to using different provider" checkboxes are logical incompatible.
                30. "Cell Phone Service" section: labels "Minutes on plan" and "Number of phones on plan" aren't lined correctly.
                31. "Cell Phone Service" section: text field "My monthly bill is approximately" could be changed with dropdown list and listbox menu items with monthly approximately ranges.
                32. "Local/Long Distances/International Services" section: in text field "Primary phone number" we can paste letters and special characters with the computer mouse.
                33. "Local/Long Distances/International Services" section: in text field "My monthly bill is approximately" we can paste letters and special characters with the computer mouse.
                34. "Local/Long Distances/International Services" section: text field "My monthly bill is approximately" shouldn't accept 11 characters.
                35. "Local/Long Distances/International Services" section: text field "My monthly bill is approximately" has to accept only whole numbers.
                36. "Local/Long Distances/International Services" section: in text field "Total Bill" letters and special characters can be pasted with the computer mouse.
                37. In "Local/Long Distances/International Services" section we should keep only one text field "My monthly bill is approximately" or "Total Bill", they are interchangeable.
                38. "High Speed Internet Service" section: "My monthly bill is approximately" text field accepts letters and special characters if pasted with computer mouse.
                39. "High Speed Internet Service" section: "My monthly bill is approximately" text field should accept only whole numbers.
                40. "High Speed Internet Service" section: "Wireless Aircard" checkbox and "Provider" text field should be separated from "Type of service" radio buttons.
                41. "TV Service" section: text field "My monthly bill is approximately" has to accept only whole numbers.
                42. "TV Service" section: text field "My monthly bill is approximately" text field accepts letters and special characters if pasted with computer mouse.
                43. "TV Service" section: in dropdown list "Months left on plan" remove "0" listbox menu item.
                44. "Home Security Service" section: "My monthly bill is approximately" has to accept only whole numbers.
                45. "Home Security Service" section: text field "My monthly bill is approximately" text field accepts letters and special characters if pasted with computer mouse.
                46. "Gas and Electric Services" section: listbox menu item "Edison" in the "Current provider" dropdown list should be removed, they do not provide gas services.
                47. "Gas and Electric Services" section: provide 2 dropdown list for "Gas provider" and "Electricity provider" instead of "Current provider".
                48. "Gas and Electric Services" section: "My monthly bill is approximately(summer)" has to accept only whole numbers.
                49. "Gas and Electric Services" section: "My monthly bill is approximately(winter)" has to accept only whole numbers.
                50. "Gas and Electric Services" section: "My monthly bill is approximately(winter)" text field accepts letters and special characters if pasted with computer mouse.
                51. "Gas and Electric Services" section: "My monthly bill is approximately(winter)" text field accepts letters and special characters if pasted with computer mouse.
                52. Gas and Electric Services" section: in checkbox "I am opento using different provider" we can observe a misspell.
                53. In "Energy-Telecom Service Review" form button "Clear" does not clear the input information.

                Comment


                • #53
                  Energy Telecom Service Review
                  1. In Contact information section “First name” field – accepts no more than 30 characters instead of 31.
                  2. In Contact information section “Last name” field – accepts no more than 30 characters instead of 31
                  3. In Contact information section “Referred by” field acts as a required field
                  4. In Contact information section “Email” field acts as non-required field
                  5. In Contact information section “Street Address” field accepts no more than 100 characters instead of 255.
                  6. In Contact information section “State” dropdown list – remove BC as it’s not USA state
                  7. In Contact information section “State” dropdown list – correct IND to IN state
                  8. In Contact information section “State” dropdown list – missing HI for Hawaii
                  9. In Contact information section “State” dropdown list – missing NV for Nevada
                  10. In Contact information section “State” dropdown list – remove other
                  11. In Contact information section “ZIP” field – accepts letters not only digits.
                  12. In Cell Phone Service section “Current provider” dropdown list – missing “Other” option
                  13. In Cell Phone Service section “My monthly bill is approximately” text field – accepts both letters and numbers.
                  14. In Cell Phone Service section “My monthly bill is approximately” – should accept “.” character in order to add decimals
                  15. In Cell Phone Service section “Months left on current contract” dropdown list – has only 10 instead of 12
                  16. In Cell Phone Service section “Months left on current contract” dropdown list – missing “other” option
                  17. In Local/Long Distances/International Service section “Current provider” dropdown list – should be in alphabetical order
                  18. In Local/Long Distances/International Service section “International calls included” label should have “:” character instead of “?” at the end
                  19. In Local/Long Distances/International Service section “Long distance included” label – should have “:” character instead of “?” at the end
                  20. In High Speed Internet Service section “Current provider” dropdown list – should be in alphabetical order
                  21. In TV Service section “Months left on plan” dropdown list – should have 12 instead of 24
                  22. In TV Service section “Months left on plan” dropdown list – missing “More” option
                  23. In Gas and Electric Services section checkbox “I am opento using different provider” has a misspelling. It should be “open to” instead of “opento”
                  24. After pushing “Clear” button an error occurs.
                  25. “Submit” and “Clear” buttons are not consistent

                  Comment


                  • #54
                    1. "First Name" text field accepst only 30 characters (31 expected)
                    2. "Last Name" test field accepst up to 30 cherecters (instead of 31)
                    3. "Street Address" fieldaccepts up to 100 characters (255 expected)
                    4. "ZIP" field exepts non digits
                    5."Email" field acceps more than 255 characters
                    6. TAB order violation: input focus moves from "First Name" field to the "Reffered by" ("Last Name" expected)
                    7. "Current Provider" dropdown list do not contain "Other" option
                    7. Cells phone service: "Currant provaider" list box "Other" option is needed
                    8. "Cell Phone Service:" checkboxes option confusing 9. "My monthly bill is approximately" field should accept only digits
                    9. "My monthly bill is approximately" accept non-digits chars
                    10."My monthly bill is approximately" accepts more than 3 digits
                    11. "Months left on current contract:" should offer from 0 to 24 , not 10 month
                    12. "Number of phones on plan:" dropdown list input should not be more than 5
                    13. Cells phone service: "Currant provaider" missing "AT&T" option
                    14. My monthly bill is approximately: accepts more than 3 digits
                    14. My monthly bill is approximately: aceps incorrect amount of chars
                    15. "Total Bill:" field accepts 10 digits intead of 3
                    15. "Total Bill:" field accepts 10 digits (3 expected) 16. Type of service: "Provaider" field does not allow to input chars
                    17. TAB order violation: input focus moves from "YEs" radio button to the next field "Yes" ("No" expected)
                    19. "My monthly bill is approximately (summer):" field accepts 10 digits (3 expected)
                    20. "My monthly bill is approximately (winter):" field accepts 10 digits (3 expected)
                    21. Missing label:"I am opento using different provider" - missing space character
                    22. "Clear" button envokes misliading error "Invalid data..."
                    23. "Clear" button does not clear the form 24. Inconsistancy between GUI emplamantation between "Clear" and "Submit" buttons
                    25. "States" list box: remove "Other" option from the list
                    26. "States" list box: remove "BC" option from the list cause its Canadian state
                    27. "States" list box: missing "HI" and "NV" states option in the list

                    Comment


                    • #55
                      Test result
                      Contact information section

                      1. first name accepts 30 characters instead 31
                      2. last name accept 30 characters instead 31
                      3. street address accept less more than 255 characters
                      4. city . No violate
                      5.state : Dropdown list has

                      Comment


                      • #56
                        1. "First name" field accepts no more 30 characters instead of 31
                        2. "Last Name" field accepts no more 30 characters instead of 31
                        3. "Street Address" field accepts no more 100 characters instead of 255
                        4. "State" list box contains non american state "BC"
                        5. "State" list box missed state "HI"
                        6. "State" list box missed state "NV"
                        7. "State" list box misspeled "IND"
                        8. "State" list box contains "Other", but it is not applicable
                        9. "ZIP" field accepts non digit characters
                        10. "Email" field accepts more than 255 characters
                        11. "Email" field has an astrisk, but it is not a required field
                        12. "Referred by" doesn't have astrisk, but it is required field
                        13. Cell Phone Service: "Current Provider" list box needs "Other" option
                        14. Cell Phone Service: "Minutes on plan" list box contains "Other", but can't input custom amount
                        15. Cell Phone Service: "Months left on current contract" list box accepts "0-10" instead "1-23"
                        16. Local/Long Distances/International Service: "Current Provider" list box contains "Other", but can't input custom data
                        17. High Speed Internet Service: "Current Provider" list box contains "Other", but can't input custom data
                        18. TV Service: "Current Provider" list box contains "Other", but can't input custom data
                        19. Gas and Electric Services: "Current Provider" list box contains "Other", but can't input custom data
                        20. Gas and Electric Services: "I am opento using different provider" misspeled
                        21. "Email" field gets error "* Please enter a valid Primary Phone Number for Local...", after push bottom "Submit", with valid imputed information

                        Comment


                        • #57
                          Incomplete list in
                          Last edited by Galyna Gnatyuk; 12-17-2018, 06:01 PM.

                          Comment


                          • #58
                            #1. Text field "Street Address:" accepts only 100 character instead of 255
                            #2. Text field "ZIP:" must accept only digits, but it accepts letters
                            #3. Dropdown list "State:" contains item "IND" that does not meets any US state
                            #4. Dropdown list "State:" contains item "BC" that does not meets any US state
                            #5. There is an error "Error 17896 ...." pops up after entering wrong or uncomplete data and pressing button "Clear"
                            #6. There is no item "Other" in the dropdown list "Current Provider:"
                            #7. There is no item "AT&T" in the dropdown list "Current Provider:"
                            #8. After form being submitted by pressing button "Submit", no e-mails was generated
                            #9. Format of data for text field "Email:" is not specified
                            #10. In section "1. Cell Phone Service" text field "My monthly bill is approximately:" accepts letters but it should not
                            #11. "Submit" and "Clear" buttons have different appearance
                            #12. In section "1. Cell Phone Service" dropdown list "I last upgraded my phone(s) approximately:" is only 10 months instead of 24
                            #13. No Default Button was assigned for combo box "Contact Information"

                            Comment


                            • #59

                              1. "Last Name" field accepts no more than 30 characters instead of 31.
                              2. "Referred by" field behaves as required but it's not.
                              3. In the "State" list box "Other" list item should be removed.
                              4. "ZIP" field accepts non digits.
                              5. In "Cell Phone Service " section the list box "Current Provider" is missing "AT&T".
                              6. In "Cell Phone Service " section "Months left on current contract" list box should give us choices 0-24, not 0-10.
                              7. "Clear" button does not clear the form.
                              8. In "State" list box NV and HI states are missing.
                              9. "First Name" field accepts no more than 30 characters instead of 31.
                              10. The text field "Email" has an asterisk symbol but it's not required.


                              Comment


                              • #60
                                1. "First Name" field does not allow 31 characters per requirement
                                2. "Last Name" field does not allow 31 characters per requirement
                                3. "Referred by" field acts as a required field
                                4. "Email field" does not act as a required field
                                5. "Zip" field accepts typing of non digit characters
                                6. "Zip field allows more than 5 digits/characters
                                7. "Current Provider" drop down field does not allow "other" as an option
                                8. "Contact Information" section, "State" drop down menu contains "BC" which is not a state
                                9. "Contact information" section, "State" drop down menu should not contain "Other"
                                10. "Contact information" section, "State" drop down is missing "HI" and "NV"
                                11. "Street Address" field does not allow 255 characters per requirement
                                12. "Street Address" field only allows 100 characters
                                13. "Cell Phone Service" section, "Current Provider" section, drop down menu is missing "Other" option
                                14. "Clear" Button generates "Error Message" instead of clearing form
                                15. "Local/Long Distances/International Service" section, "International calls included?" & "Long distance included?" does not have a colon after
                                16. "Cell Phone Service" section, "Months left on current contract" drop down section should have (0-24) months option instead of (0-10)

                                Comment

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