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Class: August 1st, 2019. Energy-Telecom Service bug reports against the requirements

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  • #46
    #1. "First Name:" field accepts only 30 characters instead of 31
    #2. "Last Name:" field accepts only 30 characters instead of 31
    #3. "State:" field has only 49 states instead of 50
    #4. "State:" field: "BC" must be removed from the listbox. Because no "BC" abbreviation for United States exists
    #5. "State" field misses "HI" (Hawaii) and "NV" (Nevada)
    #6. "State" field: "IND" must be written as "IN"(Indiana)
    #7. "ZIP" field accepts letters instead of only digits
    #8. "ZIP" field should accept valid (real) ZIP codes
    #9. "Email" field should accept ONLY letters, digits and special characters like "@", ".", "-" and "_"
    #10. If "Email" filed completed by other characters (not specified in #9 Bug Report) the next error message should come up: "Please enter a valid Email"
    #11. "City"field should accept valid city name
    #12. If "City" field completed with wrong (nonexistent) title the next error message should come up: "Please enter a valid City"
    #13. There is no default button
    #14. "Cell Phone Service" section: "My monthly bill is approximately:" field accepts letters instead of digits.
    #15. "Cell Phone Service" section: "Months left on current contract:" listbox should have choice from 0 to 24, not from 0 to 10
    #16. "Cell Phone Service" section: "I am happy with my current provider" AND "I am open to using different provider" CAN'T BE CHOSEN at the same time. Because they are mutually exclusive
    #17. "Cell Phone Service" section: "I like my handset" , " I am interested in updating my handset" , " I am interested in a wireless card for my laptop" CAN'T BE CHOSEN at the same time. Because they are mutually exclusive
    #18. "Gas and Electric Services" section: In the "I am opento using different provider" title OPENTO must be written separately (like "open to")
    #19. "Comments" section: there is an opportunity to pull and resize the window for comments in the lower right corner of the comment input field. It shouldn't be like that
    #20. If not all fields and listboxes are completed / choosen the next error message should come up: "Please fulfill the whole form'
    #21. "Clear" button doesn't work
    #22. There is inconsistency in "Current Provider" listboxes
    #23. There is inconsistency in "My monthly bill is approximately"

    Comment


    • #47
      "Energy-Telecom Service Review" bug report
      #1. "Contact Information" section: "First Name" field accepts only 30 characters instead of 31

      Comment


      • #48
        #1. "First Name" field: the input is limited to 30 characters instead of 31.
        #2. "Last Name" field: the input is limited to 30 characters instead of 31.
        #3. "Street Address:" field: the input is limited to 100 characters instead of 255.
        #4. "State" listbox: are missing 1 state, there are 49 states instead of 50.
        #5. "State" listbox: "BC" state does not exist as a US state abbreviation.
        #6. "State" listbox: "Other" listbox item should be the last.
        #7. "Contact information": "ZIP" field should not accept TYPING of letters.
        #8. "Contact information": "ZIP" field should not accept pasting of special characters.
        #9. "Contact information": "ZIP" field should not accept invalid ZIPCODE.
        #10. "Contact information": "Email" field does not behave as a required field.
        #11. "Contact information": "Email" field should not accept more than 255 characters.
        #12. "Email" field: should we implement any validation of email addresses?
        #13. "Contact Information": "Referred by" field: Either give an asterisk or remove the "required" functionality.
        #14. "Cell Phone Service"/"Current Provider" list should contain "Other".
        #15. "Cell Phone Service"/"My monthly bill is approximately:" field should not accept Typing of letters.
        #16. "Cell Phone Service"/"My monthly bill is approximately:" field should not accept pasting of special characters.
        #17. "Cell Phone Service"/"My monthly bill is approximately:" field accepts 11 characters, should be limited to 4.
        #18. "Cell Phone Service"/"Months left on current contract:" list is not consistent with "I last upgraded my phone(s) approximately" list.
        #19. "Cell Phone Service"/"Number of phones on plan:" list should not have more than 5 items.
        #20. "Local/Long Distances/International Service"/"Primary Phone Number:" field should not accept pasting of special characters.
        #21. "Local/Long Distances/International Service"/"My monthly bill is approximately:" field should not accept pasting of special characters.
        #22. "Local/Long Distances/International Service"/"My monthly bill is approximately:" field accepts 11 characters, should be limited to 4.
        #23. "Local/Long Distances/International Service"/"Total Bill:" field should not accept pasting of special characters.
        #24. "Local/Long Distances/International Service"/"Total Bill:" field accepts 11 characters, should be limited to 4.
        #25. "High Speed Internet Service"/"My monthly bill is approximately:" list should not accept pasting of special characters.
        #26. "High Speed Internet Service"/"My monthly bill is approximately:" field accepts 11 characters, should be limited to 4.
        #27. "TV Service"/"My monthly bill is approximately:" list should not accept pasting of special characters.
        #28. "TV Service"/"My monthly bill is approximately:" field accepts 11 characters, should be limited to 4.
        #29. "Home Security Service"/"My monthly bill is approximately:" list should not accept pasting of special characters.
        #30. "Home Security Service"/"My monthly bill is approximately:" field accepts 11 characters, should be limited to 4.
        #31. "Gas and Electric Services"/"My monthly bill is approximately (summer):" list should not accept pasting of special characters.
        #32. "Gas and Electric Services"/"My monthly bill is approximately (summer):" field accepts 11 characters, should be limited to 4.
        #33. "Gas and Electric Services"/"My monthly bill is approximately (winter):" list should not accept pasting of special characters.
        #34. "Gas and Electric Services"/"My monthly bill is approximately (winter):" field accepts 11 characters, should be limited to 4.
        #35. "Internal Server Error" on submitting the form with 400,000 characters in "Comments"
        #36. Pushing "Clear" button results in a misleading error message.
        #37. Default Button is not assigned.

        Comment


        • #49
          1. Input box "First Name:" accepts 30 characters instead 31
          2. Input box "Last Name:" accepts 30 characters instead 31
          3. Input box "Street Address:" accepts 100 characters instead 255
          4. Input box "State:" has more then 50 states
          5. Input box "State:" shouldn't contain state BC
          6. Input box "State:" shouldn't contain list item "Other"
          7. Input box "State:" state IN should be instead IND
          8. Input box "ZIP:" shouldn't accept characters
          9. Input box "ZIP:" shouldn't accept more then 5 pasted digits
          10. Input box "Email:" should contain 255 characters instead 1063
          11. Input box "Phone:" should accept pasted characters digits only
          12. Section "Cell Phone Service" in the list "Current Provider:" should be added list item "Other"
          13. Section "Cell Phone Service" in the field "My monthly bill is approximately:" should accept only digits
          14. Section "Cell Phone Service", list "Month left on current contract:" should contain 23 instead 10
          15. Section "Cell Phone Service", list "Number of phones on the plan:" should contain from 1 to 5 only
          16. Section "Local/Long Distances/International Service", field "Primary Phone Number:" shouldn't accept pasted characters-non-digits
          17. Section "Local/Long Distances/International Service", field "My monthly bill is approximately:" shouldn't accept pasted characters-non-digits
          18. Section "Local/Long Distances/International Service", field "My monthly bill is approximately:" shouldn't accept pasted characters-non-digits
          19. Section "High Speed Internet Service", field "My monthly bill is approximately:" shouldn't accept pasted characters-non-digits
          20. Section "Home Security Service", field "My monthly bill is approximately:" shouldn't accept pasted characters-non-digits
          21. Section "Gas and Electric Services", field "My monthly bill is approximately (summer) shouldn't accept pasted characters-non-digits
          22. Section "Gas and Electric Services", field "My monthly bill is approximately (winter) shouldn't accept pasted characters-non-digits
          23. At the form bottom Button "Clear" should clear form instead of error massage "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"
          24. At the bottom of the form button "Clear" should be the same shape as "Submit" button
          25. At the bottom of the form button "Clear should has the same font as "Submit" button
          26. At the section "Contact Information", field "Email" behaves, as not required field
          27. At the section "Contact Information", field "Referred by:" behaves, as required field

          Comment


          • #50
            Class- August 1,2019- Energy Telecom Bug Reports.


            Operating system: Windows 10

            #1. "Email" field has an asterisk assigned but not actually required.
            #2. "Referred by" field has no asterisk but actually behaves as is required.
            #3. "First Name" field accepts maximum 30 characters but requirement is maximum 31.
            #4. "Last Name" field accepts maximum 30 characters but requirement is maximum 31.
            #5. "Street Address" field accepts maximum 100 characters but requirement is maximum 255.
            #6. "State" list box missing 2 states: NV (NEVADA) and HI (HAWAII).
            #7. "State" list box: wrong reduction IND instead IN (INDIANA).
            #8. "State" list box: unneccecary item "other".
            #9. "State" list box: unknown state "BC".
            #10. "Email" field accept 420 charcters but maximum requirement is 255.
            #11. "Email" field doesn't accept special character "_".
            #12. "Cell Phone Service": "Current Provider" should contain more selection.
            #13. "Cell Phone Service": "Current Provider" listbox missing select "other".
            #14. "Cell Phone Service": Check boxes accepts all check marks instead of one.
            #15. "Cell Phone Service": "My monthly bill approximately" accepts characters.
            #16. "Cell Phone Service": "My monthly bill approximately" accepts too much digits(11) instead of 4.
            #17. "Cell Phone Service": "Months left on current contract" listbox has validation for month "01-10" instead "01-12".
            #18. "Cell Phone Service": "Number of phones on plan" can not be more then 5.
            #19. "Cell Phone Service": "I last upgraded my phone(s) approximately" listbox should have validation "01-12".
            #20. Implausible monetary value for multiple "My monthly bill is approximately" fields on the form. Accepts 11 digits instead of 4.
            #21. "High Speed Internet Service": data input issue in field "Provider" where required Listbox.
            #22. Inconsistency in sorting order between multiple "Current Provider" listboxes on the form.
            #23. "TV Service": "Months left on plan" listbox has validation for month "01-24" instead "01-12".
            #24. "Home Security Service": missing second check box.
            #25. "Gas and Electric Services": Typo in check box: "opento" instead "open".
            #26. "Clear" button does not clean the form.
            #27. "Clear" button confuse showing message "Error 17896- Invalid data request.Please call technical support or restart your computer!!!".
            #28. Inconsistency in the dimensions of "submit" and "Clear" buttons.
            ================================================== ===========
            #29. "ZIP" should not accept letters.
            #30. Multiple "My monthly bill is approximately" should accept only integer.
            ================================================== ================
            #31. "Contact information" section: Not displayed default values.
            #32. Controls and Widgets: Not placed a blinking cursor at the beginning of the first data entry field when form displayed on page.
            #33. "High Speed Internet Service" section: page structure is broken between radio buttons and check box.

            Comment


            • #51
              1."Contact Information" "First Name" field: input is limited to 30 characters, not 31 as per requirement.
              2."Contact Information" "Last Name" field:input is limited to 30 characters, not 31 as per requirement.
              3."Contact Information" "E-mail" field: input should be no more than 255 characters.
              4."Contact Information" "Zip" field should not allow typing letters.
              5."Contact Information" "Zip" field: input should be limited to pasting digits only.
              6."Contact Information" "Zip" field: should be limited to pasting 5 characters only.
              7."Contact Information" "E-mail" field does not behave as required field.
              8."Contact information" "Referred by" field behaves as required field. Needs to have asterisk.
              9."Cell Phone service" "Current Provider" needs to add item "other" in list box.
              10."Cell Phone Service" "Months left on current contract" need to have choice of "1...24 months" in list box.
              11."Cell Phone Service" "Months left on current contract": needs item "other" in list box.
              11. Each "Phone" field input should be not accept pasting of letters or special characters.
              12."Local/Long Distances/International Service" "My monthly bill is approximately" : input should be limited to digits only.
              13."Local/Long Distances/International Service" "Bundled with": requires radio button "other"
              14. "Local/Long Distances/International Service" "Total Bill" pasting should be limited to digits only.
              15. When pressing "Tab", order of selecting radio buttons should be identical on all web page.
              16."High Speed Internet Service" "My monthly bill is approximately": input should be limited to pasting digits only.
              17. "High Speed Internet Service" "Type of service":should be either radio buttons or check boxes.
              18."TV Service" "Months left on plan": list box requires item "other".
              19. "Gas and Electric Services" "My monthly bill is approximately (summer)":should not allow pasting of letters or special characters.
              20."Gas and Electric Services" "My monthly bill is approximately (winter)":should not allow pasting of letters or special characters.
              21."Gas and Electric Services" checkbox has misspelling: should be "OPEN TO"

              Comment


              • #52
                #1.
                Attached Files
                Last edited by SvitlanaK; 08-15-2019, 11:48 AM.

                Comment


                • #53
                  1. "First Name" field accepts only 30 characters instead of 31;
                  2. "Last Name" field accepts only 30 characters instead of 31;
                  3. "ZIP" field should not accept letters;
                  4. "State" list box should have all 50 states;
                  5. "Street Address" field accepts only 100 characters instead of 255;
                  6. "Email" field accepts more than 255 characters;
                  7. "Months left on current contact" field should have more than 10 months;
                  8. "Wireless Aircard" needs a radio button in "Type of service" field;
                  9. ''International calls included" has a question mark instead of the colon ( : ) character;
                  10. "Long distance included" has a question mark instead of the colon ( : ) character.

                  Comment


                  • #54
                    # 1."Name" field accepts numbers when copied and pasted
                    # 2."Phone" Field accepts letters when copied
                    #2. "Best Way to Contact "ME" should be in the same line

                    Comment


                    • #55
                      Energy Telecom Bugs by requirements
                      Attached Files
                      Last edited by libin_a; 08-15-2019, 09:08 PM.

                      Comment


                      • #56
                        1."First name" field: Inputing limited by 30 charecters instead of 31.
                        2."Last name" field: Inputing limited by 30 charecters instead of 31.
                        3."Street adress" field: Inputing limited by 100 charecters instead of 255.
                        4."States" list box: Inludes 49 states instead of 50.
                        5."States" list box: The "Other" item is not needed.
                        6."ZIP" field: accepts typing of no-digits.
                        7."ZIP" field: accepts pasting of special charecters.
                        8."Email" field: has a functionality of non required field.
                        9."Email" field: accepts 1063 charecters instead of 255.
                        10."Email" field: there is no validation of email adresses.
                        11."Cell Phone Service"/"Current Provider" list needs "Other" item.
                        12.Cell Phone Service"/"My monthly bill is approximately": accepts no-digits.
                        13.Cell Phone Service"/"Month left on carrent contract": there should be 24 month.
                        14."Contact information"/"Phone" field: accepts pasting of letters.
                        15."Local/Long Distances/International Service"/ "Primery phone number": accepts pasting letters.

                        Comment


                        • #57
                          #1 "Contact Information" - "State" list box: 48 (US) states provided instead of 50
                          #2 "Contact Information" - "State" list box: BC is not an US state
                          #3 "Contact Information" - "State" list box: IN is for Indiana State, not IND
                          #4 "Contact Information" - "State" list box: HI (Hawaii) and NV (Nevada) states are missing
                          #5 "Contact Information" - "State" list box: replace "other" option with missing states
                          #6 "Contact Information" - "ZIP" field: accepts non-digits
                          #7 "Contact Information" - "ZIP" field: when fully typed (5 digits), none of the SELECTED digit/digits can be replaced unless deleted (Firefox, Chrome)
                          #8 "Contact Information" - "ZIP" field: invalid ZIP code for the selected State can be submitted
                          #9 "Contact Information" - "ZIP" field: accepts more that 5 characters in IE9
                          #10 "Contact Information" - "Email" field: is not treated as required (no error message)
                          #11 "Contact Information" - "Email" field: accepts any special character
                          #12 "Contact Information" - "Email" field: accepts 1063 characters instead of 255
                          #13 "Contact Information" - "Street Address" field: accepts 100 characters instead of 255
                          #14 "Contact Information" - "First Name" field: accepts 30 characters instead of 31
                          #15 "Contact Information" - "Last Name" field: accepts 30 characters instead of 31
                          #16 "Contact Information" - "Referred by" field: is not treated as optional
                          #17 "Contact Information" - "Phone" field: non-digits can be pasted
                          #18 "Contact Information" - TAB order inconsistency
                          #19 "Cell Phone Service" - "My monthly bill is approximately" field: please limit to digits only (spacebar won't work)
                          #20 "Cell Phone Service" - "Current Provider" list box: "Other" option not present
                          #21 "Cell Phone Service" - "Months left on current contract" list box: only 10 months are listed, 24 months expected to be listed
                          #22 Pushing "Clear" button results in a misleading error message "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"
                          #23 Inconsistency between GUI implementation in between "Submit" and "Clear" buttons
                          #24 No default input focus

                          Comment


                          • #58
                            Energy- Telecom form open on Mac version 10.14.5 browser Opera.
                            Attached Files
                            Last edited by Saikhan; 08-25-2019, 04:47 PM.

                            Comment


                            • #59
                              Test Energy-Telecom page using web form testing guidelines and requirements:

                              #1. Text field "First Name" allows inputing no more than 30 characters instead of no more than 31.
                              #2. Text field "Last Name" allows inputing no more than 30 characters instead of no more than 31.
                              #3. Text field "Street Address" allows inputing no more than 100 characters instead of no more than 250.
                              #4. List box "State": list item "BC" should be renamed to "HI".
                              #5. List box "State": list item "Other" should be renamed to "NV".
                              $6. List box "State": list item "IND" should be renamed to "IN".
                              #7. Text field "ZIP" should not allow typing letters.
                              #8. Text field "ZIP" should not allow pasting non-digits.
                              #9. Text field "ZIP" should not allow pasting more than 5 characters.
                              #10. Text field "Email" should behave as required field.
                              #11. Text field "Email": input of special characters should be limited to the following: - @ . - _
                              #12. Text field "Email" allows inputing more than 255 characters.
                              #13. Text field "Phone" should not allow pasting non-digits.
                              #14. Text field "Referred by" behaves as a required field.
                              #15. Text field "My monthly bill is approximately" should not allow inputing non-digits.
                              #16. Pushing "Clear" button leads to error message instead of clearing all data entries of the form.
                              #17. Incomplete list of items in list box "Months left on current contract": list items "11", "12"..."24", and "more" are missing.
                              #18. Incomplete list of items in list box "Current Provider", section 1: list item "more" is missing.
                              #19. Section 2: text field "Primary Phone Number" should not allow pasting non-digits.
                              #20. Items in list box "State" should be listed in alphabetical order.
                              #21. Text field "First Name" doesn't get default input focus.
                              #22. "Submit" button should be disabled unless all required fields of the form are completed.
                              #23. "Clear" button should be disabled unless any data is entered in the form.
                              #24. Mismatch in sizes of "Submit" and "Clear" buttons.
                              #25. Wrong tab order: input focus shifts from text field "First Name" to text field "Referred by" instead of text field "Last name".
                              #26. Sections 1,2,4,5,7: items in list box "Current Provider" should be listed in alphabetical order.
                              #27. Section 7: typo in check box "I am opento using different provider" ("opento" instead of "open to").
                              Last edited by taras_k; 08-25-2019, 11:14 PM.

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