Online class March 3, 2020 - GUI Bug Report for Energy-Telecom

[Ben_Shihiyev]

Taulia bug reports.
Section ”Search my invoices “
#1. ” Hide search parameters” is not working (not hiding)
#2. All labels exept ” From amount” missed “:” character in the end.
#3. “ Invoice number” field allows entering not only digits (letters and symbols)
#4. “ Purchase order” field allows entering not only digits (letters and symbols)
#5. “ From amount – to ” field allows entering not only digits (letters and symbols)
#6. “Invoice date - to” doesn’t allow to select another date.
#7. “Invoice status” dropdown list has no choice exept ”All”
#8. “Result per page” dropdown list has no choice exept ”10”
#9. “Search” button has no any reaction(results) after it was pushed.
Section “ Showing invoices”
#1. Showing wrong results per page. Should be 10, showed 11.
#2. Wrong result pages count. Showing 422 result in 32 pages, should be 43.
#3. “Invoce#” label of column missed a letter ”i”.
#4. “Due date” and ”PO#” label of columns switched the place.

[Malika]

#1 Tab order does not work correctly after "First name"should goes to "Last name" instead that comes to "Referred by"
#2 "ZIP" allows to type letters instead digits
#3 "States'' option ''Other'' should comes in the end of the list and list has 49 states instead 50
#4 Incorrect states
#5 "City" field accept digits
#6 "Best Way to Contact Me" is written on 2 lines
#7 In the field "Cell Phone Service" dose not option "Other" AT&T provider miss
#8 In section "Gas and Electric Services" mistake on "'opento" instead open to
#9 Button " Submit" and "Clear" are not similar they are different
#10 The button "Clear'' does not work when you push the button shows Error 17896 invalid data request
#11 In section #2 in the field "International calls included" mistake "?" instead ''':'
#12 In section #2 in the field "Long distance included" mistake "?" instead ''':'

[elena7o]

Energy-Telecom Service Review bug report

Bug#

1. Disable "Clear" button. Open the Review, don't do any input into the fields. It shows active.
2. Error message doesn't remind to enter required field "Email". Open the Review, don't do any input into the fields. Push "Submit" button.
3. Remove indicator Required field from "Referred by" input field.
4. Assign indicator required field to "Email" input data field. Review can be submitted without inputting data in required field "Email".
5. Make "Clear" button the same format as "Submit" button.
6. Assign Default input focus to the field "First Name"
7. Fix Tab Order. Tab Order goes from "First Name" to "Referred by".
8. Field "First Name" allows entry of digits and special characters.
9. Field "Last Name" allows entry of digits and special characters.
10. Field "City" allows entry of digits and special characters.
11. Drop down field "State" misses HI (Hawaii).
12. Drop down field "State" misses NV (Nevada).
13. Drop down field "State". Fix abbreviation for Indiana state. Review shows IND, change to IN.
14. Drop down field "State". Remove state "Other".
15. "Email" input data field allows to enter email without special symbol @.
16. Put in alphabetical order drop down field "Current Provider" in section 1.Cell Phone Service
17. Put in alphabetical order drop down field "Current Provider" in section 2. Local/Long Distances/International Service.
18. Put in alphabetical order drop down field "Current Provider" in section 3. High Speed Internet Service.
19. Put in alphabetical order drop down field "Current Provider" in section 7. Gas and Electric Services.
20. Put space between open and to in section 7. Gas and Electric Services., check box "I am opento using different provider".
21. "Clear" button doesn't clear data entry fields. Fill out required fields, push "Clear" button, "Error 17896 - Invalid data request" shows.

[Babintcev]

Bug reports on Energy Telecom-Service Review application:

1) Default Input focus has not been defined on the "Energy Telecom-Service Review" application when it starts.
2) Section "Contact Information": Tab order is incorrect when push "Tab" button. Expected tab order: from "Fisrt Name:" input field to "Last Name:" input field but actually tab order comes to "Referred by:" input field.
3) Section "First Name": "City:" input field allows to input digits instead of letters.
4) Section "Last Name": "City:" input field allows to input digits instead of letters.
5) Section "Contact Information": "City:" input field allows to input digits instead of letters.
6) Section "Contact Information": "State:" menu item doesn't contain "HI" and "Washington D.C." selections when menu opens and contains incorrect abbreviation "IND" instaed of "IN".
7) Section "Contact Information": "ZIP:" input field allows to input letters instead of digits.
8) Section "Contact Information": "Phone:" input fields doesn't allow to tab when entering full phone number by using numeric keypad.
9) Section "1. Cell Phone Service": "Current Provider:" menu item doesn't contain other providers name or "Other" selection.
10) Section "1. Cell Phone Service": "My monthly bill is approximately:" input field allows to input letters.
11) Section "1. Cell Phone Service": "My monthly bill is approximately:" input field doesn't allow to input dot to indicate cents.
12) Section "1. Cell Phone Service": "Months left on current contract:" menu item doesn't contain "11", "12" and "Others" selections.
13) Section "2. Local/Long Distances/International Service": "My monthly bill is approximately:" input field allows to input more than 2 digits after dot.
14) Section "3. High Speed Internet Service": "My monthly bill is approximately:" input field allows to input more than 2 digits after dot.
15) Section "4. TV Service": "My monthly bill is approximately:" input field allows to input more than 2 digits after dot.
16) Dialog box with alert "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!" apears when push "Clear" button.
17) Diemensions and label font sizes of buttons "Submit" and "Clear" are different.

[Greguar]

Bug Report Energy-Telecom Service

1. Field "First name" accept to input numbers, symbols instead letters only.
2. Field "Last name" accept to input numbers, symbols instead letters only.
3. Wrong state: BC.
4. Incorrect state IND instead IN.
5. List has a 49 state instead 50.
6. State HI is missing.
7. State NV is missing.
8. Wrong State "Other".
9. Field "Zip" accept input letters instead numbers only.
10. in part #1 "Cell Phone Service" Current provider 4 providers only: AT&T miss
11. in part #1 My monthly bill is approximately: accepted letters
12. in part #1 My monthly bill is approximately does not accept to input period.
13. in part #1 Months left on current contract wrong Prepaid
14. in part #1 Months left on current contract 10 month only.
15. in part #2 My monthly bill accept more than 2 numbers after period, for example 454.8888
16. in part #2 International calls included? -"?" instead ":"
17. in part #2 Long distance included? -"?" instead ":"
18. in part #3 Current Provider "AOL" wrong.
19. in part #3 Current Provider accept to input numbers.
20. in part #4 Months left on plan "Prepaid" is wrong
21. in part #7 mistake "opento" instead "open to"
22. in Contact Information field "email" as required but It accept to submit empty field .

Bug Report Taulia

1. Invoice date 6/5/2011 to 9/30/2011 shows until October 1.
2. It shows 11 invoices on page instead 10 as required.
3. Text "Showing 422 invoices" incorrect, need "Showing 10 invoices".
4. "Due date" locate on top column with numbers instead dates.
5. "PO#" locate on top column with dates.
6. Misspelling "Invoce#".
7. Button "Action" miss on 11 line.
8. Inconsistently "Inv.date".
9. Number "5" miss on number of pages

[Nesterenko_95]

TAULIA (UI-focused) Bug Report:

1) most of the labels in the "Search my invoices" and search results sections are missing colon characters (":") at the end;
3) missing the tool tip when hovering over the binoculars image next to the "Purchase order" input box;
4) the "Results per page" is displaying the number "10" while there are "11" results that are actually displayed;
5) the title of the search results section displays "Showing 422 invoices" while there are only 32 pages (32 pages * 10 results/page = 320 invoices, or even if we had 11 results per page: 32 pages * 11 results/page = 352 invoices);
6) the "Invoice#" column label is misspelled: "Invoce #" instead of "Invoice #";
7) the "Due Date" column includes data that is not in the date format, instead it looks like it could be a "PO #" data;
8) the "PO #" column includes data in a format of the date, which is most likely belongs to the "Due Date" column;
9) the "Amount" column includes the ascending order indicator (the triangle pointing down), but there are two amounts, which are out of order (we have $22,409.37 followed by $22,376.00 instead of vice versa);
10) the label "Rejected" in the "Status" column is misspelled (displaying "Rejcted" instead of "Rejected");
11) there are inconsistencies in the tool tips design in the "Status" column (some of the tool tip boxes are missing the right side border, and some of them just have a different weight of the border outline withing one box);
12) there is an "Action" button missing in the 11th result row (but, at the same time, it will not be needed there if we make the number of results per page correspondent with the number indicated in "Results per page" input box ("10"));
13) search results pagination: missing the link to page number "5";
14) consider adding sorting indicator to the "Inv.Date" and "Due Date";
17) consider making the "Payment" column label more specific by adding the "#" character to the label name (making it "Payment #" instead of just "Payment"), as it is unclear what exactly that column indicates;
18) data appears to be missing in the "Payment" column lines 1, 3, 6, 7, 9 and 10;
19) in the search results section consider improving the alignment between the label names and the actual data in the columns;
20) inconsistency in using the words "My" and "Your" in the "My Details" and "Your Customer" tabs, consider changing "Your Customer" to "My Customer";
21) search results pagination: consider making the size of the space between the digits "1" and "2" the same as the size of the space between other digits; ;
22) consider having all links on the page changing color when we hover over them (for example, when we hover over the page number in the pagination, change color from orange to some other color, same with links on the right upper corner "User Manager", "Logout" etc.);
23) consider adding a filling (changing a color from white to some other color) to the line that displays the labels "Invoice #", "Type", "Inv. Date" etc. to make it stand out instead of fusing with the white color of the line of the first result;
24) consider adding a filling (changing a color from white to some other color) to the line that displays pagination to make it stand out instead of fusing with the white color of the line of the last result;
25) consider improving the spacing (size of the space in particular) between the links "User Manager", "Profile", "Help", "Logout" and the divider characters ("I") in the right upper corner of the web page;
26) the "Invoice Date" parameters indicate to search from 6/5/2011 to 9/30/2011, but in the search results section, we are seeing the invoice date outside of those parameters, which is "1-Oct-2011";
27) consider having a comma character "," automatically added to the format of the "From amount" input box (for example, it would be better to display "1,000,000" instead of "1000000").

[Nesterenko_95]

Energy-Telecom Service Review Bug Report:

1) the Form is missing the Default Focus;

2) the "Submit" and Clear" buttons appear to be active before any data input;

3) after we submit an empty form and the page displays the messages about the required fields, when we refresh the page in the browser, those messages do not disappear, like they technically should;

4) inconsistency in the dimensions of the "Submit" and "Clear" buttons;

5) "Required Fields" indicator problems:

- the asterisk (*), which indicates the "Email" as a required input field, doesn't turn red when we press "Submit" button while leaving the "Email" input field empty;
- the "Referred by" input field is not indicated as required, while we do receive an error message saying "Please enter the name of the person you were referred by" when we try to Submit the form with that field being empty.

6) the "Clear" button doesn't erase the data from the Form, but instead it gives an error message saying "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!";

7) the Tab problems:

- after we enter the "First Name" it takes us to enter "Referred by" instead of "Last Name";
- after we tab out from the "Best Way To Contact Me:" list-box, it takes us to "Current Provider" input field under in "1. Cell Phone Service" section instead of taking us to "Referred by" label input field;
- in the "2.Local/Long Distances/International Service" section, if one of the radio buttons is selected under "Bundled with:" label, pressing the Tab key on the keyboard wont take us from "My monthly bill is approximately:" input box to unselected "Internet" radio-button, but would take us to selected "TV" radio-button instead.

8) "State" list-box problems:

- the states are not listed in alphabetical order(the list starts with "BC" instead of "AL");
- Hawaii ("HI"), Washington DC ("DC") and Nevada ("NV") states are missing from the list;
- Indiana state abbreviation is spelled "IND" instead of "IN".

9) the "Phone" label problem: after entering the first 3 digits of the phone number, the cursor doesn't automatically take us to enter the following 3 digits in the next box;

10) the word "Me" in the "Best Way To Contact Me" label is separated from the whole sentence and is located on the line 2 of the label;

11) the "Email" label doesn't warn us that we missed the "@" character in the email we typed;

12) Inconsistency with capitalizing the first letter of certain words in label names throughout the form (example of words "by", "with", "am", "bill" etc.);

13) section "1. Cell Phone Service" problems:
- the "Current Provider:" list-box doesn't include neither the list of all possible cell phone providers in the United States nor the option "Other", which limits the customer's options;
- the "My monthly bill is approximately:" input box doesn't allow to put "." character (for example, if the customers bill is $35.50, they may be hesitating to put $35 or $36 as an approximate amount);
- the "Months left on current contract:" list-box has a maximum number of months as "10" instead of giving more options up to 24 or even 36 months.

14) section "3.High Speed Internet Service" problems:
- after we tab out from the "Cable" radio button it brings us to the "Wireless Aircard" checkbox instead of going in order to "Dial-up" radio button, and same thing when we Shift-tab out from the "DSL" radio-button, it brings us to the "My monthly bill is approximately: $" input field instead of "Dial-up" radio-button;
- inconsistency between the selection method under "Type of service:" label (a mix of radio-buttons and a checkbox may confuse the customer).

15) the check box "I am opento using different provider" needs a space between the "open" and "to".

[Julia_G]

ENergy Telecom Bug Report

Contact Information
1 - from “First Name” field after Tab command pressed, “Referred by” field activated instead of expected “Last Name”.
2 - “State” field: only 49 states listed. "Other" must be at the end of the list
3 - Contact Information section has autofill option. Once activated, phone number also show-up in “My monthly bill is approximately” field as a whole number.
4 - “Best Way to Contact me”: preferably one line label.
5 - Tab function moving cursor from “Best Way To contact Me” field to the next segment “Current Provider” field. Should be “Referred by” field instead.

Cell Phone Service
5 - “Current Provider”: limited list of providers given, has to be extended and option “Other” added.

Local/Long Distances/International Service
6 - “Current Provider”: list is different form item 5 here, it is not sufficient and has to be extended.
- once option “Other” chosen, might be good to have a field to indicate that other option.

High Speed Internet Service
7 - “Type of Service”: Wireless Aircard option is in box format vs other 3 circle options
8 - Once select “Type of Service” indicated with the circle, can’t unselect it.

TV Service
9 - “Bundled with” options indicated with circles, “I currently have” with boxes. Inconsistency.

Home Security Service
10 - “I do not have home security…” end with period, while previously in the document similar choices don’t have period. Inconsistency.

Digital Phone Service with Video Phone
11 - Option ends without period: make consistent thought document.

Gas and Electric Services
12 - “I am opento using different provider”: space needed between open and to.

[Andrei Soskov]

Sorry. I did not create a separate topic for Taulia. I will write my report here.

Taulia Bug Report

1. In section “Search results” in line 11 does not show in button “Actions”.
2. In section “Search results” shows 11 lines. In section “Search my invoices” label “Results per page” 10 lines.
3. In section “Search results” Column “Amount” sorting data does not work. The amount of $ 22,409.37 should be below $ 22,376.00.
4. In section “Search my invoices” label “From amount” has “:” Other labels do not have “:”
5. In section “Search results” missing link to page “5”.
6. In section “Search results” 32 pages with 10 lines (11 lines) of the search result do not give the final result 422.
7. In section “Search results” between 1 active result page and inactive result page 2 there is double space.
8. In section “Search my invoices” label “Invoice date” show results from 6/5/2011 to 9/30/2011. In section “Search results” column “Invoce #”, invoce – 1122339546 we can see 1-Oct-2011.
9. When entering the page there is no active window for entering data
10. In section “Search my invoices” label “Purchase order”, TAB does not work correctly.

[Patlatiuc]

Energy-Telecom Bug Report
#1 Tab order not work logically , after “First Name ” field skip on “Referred by” field (suppose skip on “Last name” field)
#2 Button “Submit” supposed to be disabled, before you fill out any fields.
#3 Button “Clear” does not work. Show “Error 17896 - Invalid data request. Please call technical support or restart your computer !!!”
#4 When pushing “Submit” button without filling out required fields, “Email” field have blue color asterisk instead red
#5 When pushing “Submit” button without filings out required fields, “Referred by” supposed to have asterisk
#6 “State” field missing state “HI” (Hawaii)
#7 Field "ZIP" allows to input letters
#8 “Current Provider” field have only 4 provider (no ATsT and others)
#9 “Months left on current contract” have no line “11 and 12”
#10 “Current Provider” field at this section and “Current Provider” field in cell phone section have different providers



Taulia Bug report:
#1 Tab order do not work properly, after “Purchase order” field missing
#2 “Due date” column and “PO#” column need swap
# 3 In search was asked only 10 row “Results per page” in fact them 11
#4 In search was asked show results from 6/5/2011 to 9/30/2011, in reality shows result of 1-Oct-2011( 7^th row)
#5 In column “Amount” asked search from button to top, in fact row 7 and row 8 need switch
#6 Suppose showing 422 invoices, but show 32 page and 11 results per page, that mean that in fact shows 352 invoices
#7 Page 5 missing, as we can see pages go out of order 1,2,3,4,6,7….
#8 Inconsistency in date formats used in "Invoice date" fields vs cells of "Inv. Date" column

[BenV]

1. TAB order does't work logically, after field "First name" tab we going to "Referred by" field instead "Last name"
2. In the "First name" and "Last name" field allow to type the symbols and numbers
3. ZIP field allow to type letters
4. "$" field in section "1. Cell Phone Service" allow to type letters
5. Clear button at the end of page doesn't work (Error #17896)
6. "Email" field allow write without "@" symbol
7. Default button to "Submit"dosnt work

[Arturrz]

ENERGY TELECOM BUG REPORT

1. Web page doesn't have default input focus.
2. Field: "First Name:" allows user to type and submit digits only instead of letters.
3. Field: "Last Name:" allows user to type and submit digits only instead of letters.
4. Field: "City:" allows user to type and submit digits only instead of letters.
5. Field: "Email:" allows user to type and submit digits only instead of letters and/or submit without "@".
6. Field: "Referred by:" allows user to type and submit digits only instead of letters.
7. Field "ZIP:" allows user to enter letters instead of digits.
8. Field "My monthly bill is approximately:" in "1. Cell phone service" section allows user to type and submit letters instead of digits.
9. Blocks 1 to 7 could be submitted without selecting a provider.
10. Buttons "Submit" and "Clear" are enabled without any input instead of to be disabled without any input.
11. Field "State:" has list box (states) not in alphabetical order.
12. Field "State:" has in the list box IND instead of IN
13. The page could be submitted without filling sections 1 to 8.

[mvladlena]

Energy Telecom Bug Report

Contact Information Section:
1. First name field accepts digits.
2. First name field accepts special characters.
3. Last name field accepts digits.
4. Last name filed accepts special characters.
5. Street address field accepts special characters.
6. State filed drop down menu – states are not in alphabetic order.
7. Zip code filed accepts letters.

Cell Phone Service section:
8. Current provider field – drop menu list is not in alphabetic order.
9. Monthly bill is approximately field accepts letter.

Local/Long Distances/International Service section:
10. Current Provider filed - drop menu list is not in alphabetic order.

[OlgaC]

• Contact Information
  • missing focus in First Name input field
  • wrong TAB order
  • State drop-down field is inconsistent (number of letters for countries differ), not alphabetically ordered, Other option should be last)
  • ZIP input field accept more than 5 digits if they are pasted, the same way you can paste any other characters.
  • Email input field it's required, but it's not checked after pushing Submit button.
  • Phone input field accept any characters if pasted.
  • Referred by input field it's not a required field, but after pushing Submit button, the code asks for it.
• 1. Cell Phone Service
  • 'Current Provider' input field is missing option 'Other'.
  • 'My monthly bill is approximately' input field accept letters if typed is and any characters if pasted.

[kate.kary]

GUI checklist to the Energy-Telecom Online Form

• The form doesn’t have default input focus.
• The button “Clear” doesn’t clear the form providing the error message “Error 17896 - Invalid data request. Please call technical support or restart your computer !!!”
• The form is not cleaned if it updated after submitting.
• The button “Submit” is active without completing required information.
• Contact information section: Tab order doesn’t have right, logical order, it goes from “First Name” to “Referred by” instead of going to “Last name” field.
• Contact information section: “First Name” field accepts to input 30 characters instead of 31.
• Contact information section: “Last Name” field accepts to input 30 characters instead of 31.
• Contact information section: “Street Address” field accepts to input 100 characters instead of 255.
• Contact information section: “State” list box shows only 48 states instead of 50.
• Contact information section: “State” list box contains BC state (that is not US state).
• Contact information section: “State” list box is missing NV state.
• Contact information section: “State” list box is missing HI state.
• Contact information section: “State” list box has misspelling state IND instead of IN.
• Contact information section: “ZIP” field accepts letters instead of digits only.
• Contact information section: “Email” field accepts to input 1063 characters instead of 255.
• Contact information section: “Email” field accepts invalid email format address.
• Contact information section: “Email” field is required but the form can be submitted with empty data.
• Contact information section: “Phone number” field accepts some special characters.
• Contact information section: “Referred by” field is not required but it doesn’t allow submit the form without this information providing the error “Please enter the name of the person you were referred by”.
• Cell Phone Service section: “Current Provider” list box doesn’t have option “other”.
• Cell Phone Service section: “Current Provider” part has to have radio button instead of check box.
• Cell Phone Service section: “My monthly bill is approximately” field accepts to input 11 characters.
• Cell Phone Service section: “My monthly bill is approximately” field accepts letters instead of digits only.
• Cell Phone Service section: “Minutes on plan” list box has option “other” but it doesn’t have field to add the information.
• Cell Phone Service section: “Months left on current contract” list box has only until 10 month choice without option “more” or “other”.
• Local/Long Distances/International Service section: “My monthly bill is approximately” field accepts to input 11 characters.
• Local/Long Distances/International Service section: “Total Bill:” field accepts to input 11 characters.
• High Speed Internet Service section: “My monthly bill is approximately” field accepts to input 11 characters.
• High Speed Internet Service section: “Type of service” radio button choice has the Wireless Aircard check box that has to be changed to radio button as well.
• High Speed Internet Service section: “Provider” field is repeated after “Type of service” radio buttons.
• TV Service section: “My monthly bill is approximately” field accepts to input 11 characters.
• Home Security Service section: “My monthly bill is approximately” field accepts to input 11 characters.
• Gas and Electric Services section: “My monthly bill is approximately (summer)” field accepts to input 11 characters.
• Gas and Electric Services section: “My monthly bill is approximately (winter)” field accepts to input 11 characters.
• Gas and Electric Services section: The check box “ I am opento using different provider” has misspelling “opento” instead of “open to”
• Comments section: Comment field accept 43152 characters instead of smaller limited quantity.