SU 1 February 14, 2022: Testing WEB form Energy-Telecom Online Form

[Olga Petukhova]

#1. "Email:" field behaves as it is not required field
#2. "Referred by:" field behaves as required field, but shouldn't be this
#3. "State:" listbox: remove "BC" - it is not US state
#4. "State:" listbox: "HI" state is missing
#5. "State:" listbox: replace "IND" with "IN"
#6. "State:" listbox: :NV" state is missing
#7. Section 1. "Current Provider:" listbox: "Other" is missing
#8. Suggestion: Section 1. "Minutes on plan:" listbox: Inconsistence in steps of numbers
#9. Section 1. "Minutes on plan:" listbox: restrict number of phones from 5
#10. Section 1. "Months left on current contract:" listbox: add eather "more" unit or numbers from 11 to 24
#11. Default button assignment is absent
#12. Buttons "Submit" and "Clear" have inconsistant look
#13. Suggestion: "I am happy with my current provider" check box need to be removed
#14. Section 3. "Type of service:": "Wireless Aircard" is check box instead of radio button
#15. Section 3."Type of service:" ISDN radio button is missing
#16. "First Name:" text field: only 30 characters allowed instead of 31
#17. "Last Name:" text fieldnly 30 characters allowed instead of 31
#18. "Street Address:" text field: only 100 characters allowed instead of 255
#19. "ZIP:" text field: accepts letters
#20. "Email:" text field: accepts not-existing emails (invalid input)
#21. "Email:" text field: accepts more than 255 characters
#22. "Phone:" text field: letterc can be copied in the field
#23. Section 1. "My monthly bill is approximately:" accept letters instead of digits
#24. All sections "My monthly bill is approximately:" reduce number of possible characters to 5
#25. Section 7: remove "opento" with "open to"
#26. Pressing "Clear" button lead to missleading error warning: "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"
#27. Section 8. Text field can be changed in size beyond the form by user.

[Viktoriya88]

Bug report Energy-Telecom.

#1. The text field "Name" only contains 30 characters, but in the requirement 31.
#2. The text field "Last Name" only contains 30 characters, but in the request 31.
#3. The text field "Street Address" contains 100 characters, but in the request 255.
#4. List box item "state" move the word "oher" to the bottom of the list.
#5. The text field "ZIP" accepts letters.
#6. Text field"Email" can hold more than 255 characters.
#7. List box item "Best way to contact me" remove the word "select".
#8. The text field "Referred by" has no logic.

[Vadim A]

CONTACT INFORMATION SECTION:
1."First name" field can consist no more than 30 characters and not not 31.
2."Last name" field can consist only 30 characters and not 31.
3."City" field can consist no more 50 characters and not 255.
4.Delete "Other" from the "State" list box.
5."Zip" field allow to input non-digits
6."Email" field has an asterisk but it does not required.
7."Email" field has a blue asterisk without input data after submit
8."Email" field has not type "email"
9."Referred by" field has required status in the submit result
10.Tab button from the "First name" field moves to the "Referred by" field instead of the "Last name" field
11."Clear" button does not clear the form
12.Inconsistency between "Submit" and "Clear" buttons view

[Alexandra Sirenova]

1. "First Name" field accepts 30 chracters instead of 31.
2."Last Name" field accepts 30 chracters instead of 31.
3. "Street Address" accepts 97 chracters instead of 255.
4. "Phone" field accepts letters, if we use "copy-paste"
5. The label "Referred by" is missing an asterisk.
6. "The Email" field behavers not like a required field: form could be submitet even if this field is empty.
7. In the field "ZIP" is possible to use latters.
8. "ZIP" field accepts 6 chracters instead 5, if we use "copy-paste".
9. "Email" field accepts more then 1000 chracters instead of 255.
10. "Email" field accepts not only valid special characters special characters (– @ . – _ )).
11. Upon the form being submitted the application doesn't generat an email.
12. In the "State" listbox there is a needless item "BC".
13. "State" does not colculate by ZIP.
14. Section "1. Cell Phone Service": in the "Current Provider" listbox item "Other" is missed.
15. Section "1. Cell Phone Service": "My monthly bill is approximately" accepts letters.
16. Section "2. Local/Long Distances/International Service": the field " Primary Phone Number" accepts letters if we use "copy-paste".
17. Section "Contact Information": if we use the "TAB" button the order of chosen fields is incorrect: from"First Name" to "Referred by" instead of "Last Name".
18. Section "8. Comments": text's format is different from formats of other fields jf the form.
19. The form doesn't clean after pushing "Clear" button.
20. Pushing "Clean" button liads to "Error 17896 - Invalid data request. Please call technical support or restart your computer".
21. "Submit" and "Clear" buttons are differernt.
22. The item "Other" shouldn't be in "State" listbox.
23. Inconsistensy in formats between "Comments" field and other forms fields.

[PavelKolchin]

1# In text field "First Name" 31 characters should be available. Only 30 characters can be written in this text box.
2# The "Referred by" field is optional, but without filling it, you can't push the "Submit" button.
3# Accepts application without specifying "email"
4# Accepts an application completed not in English in fields "First Name", "Last Name", "Street Address", "City".
5# Allows mismatch of zip code to specified state
6# There are mistakes in the abbreviated spelling of the states
7# Stylistically incorrectly placed inscription to the field "Best Way To Contact Me"

[Oksana_Sh]

1. "First Name" text field accepts maximum 30 characters instead of 31
2. "Last Name" text field accepts maximum 30 characters instead of 31
3. "Street Address" field accepts maximum 100 characters instead of 255
4. "State" list box: remove "BC" as it is not US state
5. "State" list box: add states "HI" and "NV"
6. "State" list box: replace state "IND" with "IN"
7. "State" list box: remove option "Other" from the list
8. "ZIP" field accepts letters
9. Make "Email" field required. It has asterisk but is not required field.
10. "Email" field accepts more than 255 characters
11. "Phone" field accepts non-digits by copy-paste
12. The page considers "Reffered by" field as required but it has no asterisk assigned
13. "Clear" button does not clear the form
14. After pushing "Clear" button appears Error: "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"
15. Inconsistency between the size of buttons "Clear" and "Submit"
16. Section 1 "Cell phone service": "My monthly bill is approximately" field accepts letters
17. Section 1 "Cell phone service": "My monthly bill is approximately" field does not accept dot(.) but other fields for amount accept
18. Section 1 "Cell phone service": "My monthly bill is approximately" field accepts non-digits by copy-paste
19. Section 2 "Local/Long Distances/International Service": "Primary Phone Number" field accepts letters by copy-paste
20. Section 2 "Local/Long Distances/International Service": "My monthly bill is approximately" field and "Total Bill" field accept letters by copy-paste
21. Section 3 "High Speed Internet Service": "My monthly bill is approximately" field accepts non-digits by copy-paste
22. Section 4 "TV Service": "My monthly bill is approximately" field accepts non-digits by copy-paste
23. Section 5 "Home Security Service": "My monthly bill is approximately" field accepts non-digits by copy-paste
24. Section 7 "Gas and Electric Services": "My monthly bill is approximately (summer)" field accepts non-digits by copy-paste
25. Section 7 "Gas and Electric Services": "My monthly bill is approximately (winter)" field accepts non-digits by copy-paste
26. Section 1 "Current Provider" list box: add option "Other" as there are more than 4 providers in US
27. Section 1 "Current Provider" list box: add option "None"
28. Section 1 "Months left on current contract" field: add option "More"
29. Section 2 "Bundled with" field: add radio button "None"
30. Section 4 "Bundled with" field: add radio button "None"
31. No Default button in the form
32. Add limit for digits in "My monthly bill is approximately" field

[kosny]

№1. The "First name" text field accepts 30 characters. According to the requirements it should accept 31 characters.
№2. The "Last name" text field accepts 30 characters. According to the requirements it should accept 31 characters.
№3. The "Street Address" text field accepts 100 characters.According to the requirements it should accept 255 characters.
№4. The "State" list box includes the item "Other". According to the requirements there should be a list of 50 states.
№5. In the "State" list box replace "IND" with "IN".
№6. In the "State" list box remove the "BC" item.
№7. In the "State" list box the item "HI" is missing.
№8. In the "State" list box the item "NV" is missing.
№9. The "ZIP" list box accepts letters.According to the requirements it should accept digits only.
№10. The "Email" text field behaves as not required.
№11. The "Referred by" label should contain an asterisk. After pushing the "Submit" button with no input the error message appears:" *Please enter the name of the person you were referred to by".
№12. In the " 1. Cell Phone Service" section add "Other" item into the "Current Provider" text field .
№13. In the " 1. Cell Phone Service" section", "My monthly bill is approximately:" text field accepts letters instead digits only.
№14. Confusing Error message("Error 17896- Invalid data request. Please call technical support or restart your computer!!!") appears after pushing "Clear" button.
№15. In the "7. Gas and Electric Services" section replace "opento" with "open to".

[Mosia]

#1. "First Name" text field accepts maximum 30 characters instead of 31
#2. "Last Name" text field accepts maximum 30 characters instead of 31
#3. "Street Address" field accepts maximum 100 characters instead of 255
#4. "State" list box: remove "BC" as it is not US state
#5. "State" list box: replace state "IND" with "IN"
#6. "State" list box: add states "HI" and "NV"
#7. "State" list box: remove option "Other" from the list
#8. "ZIP" field accepts more than 5 characters, if we use "copy-paste".
#9. "ZIP" field accepts alphabetic characters.
#10. "Email" field has a blue asterisk not filled with data after sending
#11. "Email" field accepts 1063 chracters instead of 255.
#12. "Phone:" text field: letters can be copied in the field.
#13. After pushing "Clear" button appears Error: "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"

[Gregory]

Google Chrome 97.0.4692.99 on macOS Monterey 12.0.1 was used major during writing these bug reports.
#1. Any field of the form doesn't have the default input focus.
#2. Tab order: from "First Name" field, it moves to "Referred by" field instead of "Last Name" field.
#3. Tab order using Safari browser: It skips all the checkboxes, radio buttons, "High Speed Internet Service" / "Provider" field, "Submit" and "Clear" buttons.
#4. "Contact Information" / All the text fields: After typing double space appears point.
#5. "Contact Information" / All the text fields except "First Name" and "Phone": If click to label each fields, they don't have focus.
#6. "Contact Information"/"First Name" field accepts no more than 30 characters instead of 31.
#7. "Contact Information"/"Last Name" field accepts no more than 30 characters instead of 31.
#8. "Contact Information"/" Street Address" field accepts no more than 100 characters instead of 255.
#9. "Contact Information"/"State" list box: remove "BC" as it is not US state.
#10. "Contact Information"/"State" list box: replace state "IND" with "IN" for state of Indiana.
#11. "Contact Information"/"State" list box: add states "HI" and "NV".
#12. "Contact Information"/"State" list box: remove option "Other" from the list.
#13. "Contact Information"/"State" list box: If we scroll the list box, it grows on the entire page.
Screen Shot 2022-02-14 at 12.32.40 AM.png
#14. "Contact Information"/"Zip code" field: It accepts non-existent ZIP code 00000.
#15. "Contact Information"/"Email" field accepts 1063 characters instead of 255.
#16. "Contact Information"/"Email" field is not required, but it has an asterisk.
#17. "Contact Information"/"Referred by" field behaves as a required field.
#18. "Clear" button: After clicking on the "Clear" button, show up error message "Error 17896 - Invalid data request. Please call technical support or restart your computer !!!"
#19. "Submit" and "Clear" buttons: inconsistent look.
#20. "Enter" keyboard: After pushing "Enter" on the keyboard, nothing happens.

[Any-18]

1. "First Name" field accepts 30 characters instead 31
2. "Last Name" field accepts 30 characters instead 31
3. "Street Address" accepts 100 characters instead 255
4. "State" listbox remove value "Other"
5. "State" listbox doesn't calculate by "ZIP" field
6. "ZIP" field allows to type letters
7. "ZIP" field allows to paste unlimited number of copied any characters.
8. When value is selected in the "ZIP" field, it is not possible to print new value
9. "Email" field should be required field
10. "Email" field accepts more than 255 characters
11. "Email" field accepts other special characters
12. "Phone" field allows to paste any copied characters

[Nadzeya]

1. Contact/Email field is not working as a required field as per requirements.
2. Incomplete requirement - parameters of the "Referred by" field are not specified.
3. "Referred by" field: either make it not required OR give it an asterisk.
4. “Street address” text field accepts special characters that normally are not presented in street names(@,$,%,^,*_,+,=,-).
5. “First name" field input is limited to 30 characters instead of 31 character
6. “Last name” field accepts no more than 30 characters instead of 31.
7. “Email” text field accepts 1063 characters instead of 255.
8. “Street address” field accepts no more than 100 characters instead of 255 per requirement.
9. “Email” text field accepts email address in a wrong form (e.g. without @).
10. "Email" field has no format validation at all.
11. “Email" field doesn't accept underscore (_) character while typing.
12. "ZIP" field accepts non-digits (letters) instead of accepting digits only.
13. “City” text field has icon for customized drop down menu, but it’s inactive.
14. “First Name” and “Last Name” text fields accept special characters and numbers.
15. “My monthly bill is approximately” text field: misleading message appears with auto fill dropdown menu that proposes auto fill of personal information including phone number, name and icon of MAC airdrop. This feature is appearing not always. Some other time auto fill icon is just doesn’t give any options to fill in.
16. “My monthly bill is approximately” text field: dropdown menu button auto fills phone number when is pressed.
17. “My monthly bill is approximately” text field: accepts letters input.
18. “My monthly bill is approximately” text field: limit to no more than 4 digits.
19. “Number of phones on plan” text field: should have numbers up to 5 only.
20. No default button in the form
21. No default input focus if form is open in Safari (MacOS Monterey 12.2)

Suggestions

1. Section 3,”Provider text field” should look like a drop down menu of provider fields in other sections of form.
2. The bill input fields in sections 1,2,3,4,5,7 probably should be limited to 4 numbers.
3. The bill input fields in sections 1,2,3,4,5,7 would benefit if is replaced by dropdown menu box with payment range options.
4. Radio buttons don’t allow to clear it if selected.
5. Radio buttons: either allow option “non” or allow to deactivate it

[Taymaz]

1. In "Contact Information" section, "First Name:" field accepts only 30 characters instead of 31.
2. In "Contact Information" section, "Last Name:" field accepts only 30 characters instead of 31.
3. In "Contact Information" section, "Street Address:" field accepts only 100 characters instead of 255.
4. In "Contact Information" section, "ZIP:" field accepts all characters, bit there must be only digits.
5. In "Contact Information" section, "Email": field accepts 1043 characters instead of 255.
6. In "Contact Information" section, "Email:" is not required field, but it must be.
7. In "Contact Information" section, "Referred by:" is not required field.
8. In "Contact Information" section, "First Name:" field accepts special symbols, that can't be in any name.
9. In "Contact Information" section, "Last Name:" field accepts special symbols, that can't be in any last name.
10. In "Contact Information" section, "Street Address:" field accepts special symbols, that can't be in any street address.
11. In "Contact Information" section, "City:" field accepts special symbols, that can't be in any city's name.
12. In "Contact Information" section, "Referred by:" field accepts special symbols, that can't be in any name.
13. In "Contact Information" section, "State:" list box remove "BC" - it is not US state.
14. In "Contact Information" section, If "Referred by:" is required field, it must has an asterisk.
15. Tab order: from "First Name" field, it moves to "Referred by" field instead of "Last Name" field.
16. In "Cell phone service" section, "My monthly bill is approximately" field accepts letters
17. In "Cell phone service" section, "My monthly bill is approximately" field doesn't accept point for input fractional numbers.
18. In "Cell phone service" section, "Current provider" list box accepts only 4 providers, but in the USA are more than 4 providers, add button "other"
19. In "TV service" section, "Months left on plan" list box hasn't "more" variant in the list.
20. In "Cell phone service" section, "Months left on current contract:" list box hasn't "more" variant in the list.
21. In "Contact Information" section, "State:" list box has only 48 states instead of 50.
22. In "Cell phone service" section, "Current Provider" list box: add option "None".
23. In "Local/Long Distances/International Service" section, "Bundled with" field, add radio button "None"
24. In "TV service" section, "Bundled with" field, add radio button "None"

[Ekaterina Zaitceva]

***Energy-Telecom***
#1. Contact Information: First Name: text field 30 characters must be 31
#2. Contact Information: Last Name: text field 30 characters must 31
#3. Contact Information: Street Address: text field 100 characters, must be 255
#4. Contact Information: City: text field 50 characters
#5. Contact Information: State: 48 state, must be 50 state
#6. Contact Information: State: sorting not alphabetically
#7. Contact Information: ZIP: text field can invite 5 text characters, must be only digits
#8. Contact Information: Email: more than 255 characters
#9. Cell Phone Service: you can select two positions at the same time "I am happy with my current provider" and "I am open to using different provider"
#10. Cell Phone Service: Months left on current contract: List box: 10 months. Maybe it should be a choice to 12 months.
#11. Cell Phone Service: you can select three positions at the same time :
"I like my handset"
"I am interested in updating my handset"
"I am interested in a wireless card for my laptop"
#12. Cell Phone Service: Current Provider: absent "Other" in choice
#13. Cell Phone Service: Current Provider: List box: sorting not alphabetically
#14. High Speed Internet Service: Type of service: Radio buttons "Wireless Aircard" not the same, not round
#15. TV Service: Current Provider: List box: sorting not alphabetically
#16. Gas and Electric Services: "I am opento using different provider" must be "I am open to using different provider"

[MBVictoria]

1.In Contact Information:Text field "First Name" accepts only 30 characters instead 31.
2. In Contact Information:Text field "First Name" accepts more than 31 characters if use copy paste operation.
3.In Contact Information:Text field "Last Name" accepts only 30 characters instead 31.
4. In Contact Information:Text field "Last Name" accepts more than 31 characters if use copy paste operation.
5.In Contact Information:Text field "Street Adress" accepts only 100 characters instead 255.
6. In Contact Information:Text field "Street Adress" accepts more than 255 characters if use copy paste operation.
7. In Contact Information:Text field "City" accepts more than 51 characters if use copy paste operation.
8. In contact Information: list box "State" replace "IND" with "IN".
9. In contact Information: list box "State" add "HI" (HAWAII)
10.In contact Information: list box "State" add "NV" (Nevada)
11. In contact Information: list box "State" delete "BC"
12. In contact Information: list box "State" delete "Other"
13. In Contact Information:Text field " E-mail" accepts more than 255 characters.
14.In Contact Information:Phone" accepts letters if use copy paste operation.
15.Button "Submit" is active even if the form empty.
16. Button "Clear" is active even if the form empty.
17. In section "1 Cell Phone Service": in the list box "Current Provider" add line "Other".
18.In section "1 Cell Phone Service": in the list box "Months left on currect contact" add line "More"
19. In section " Contact Information": in the list box " Best way to Contact" replace "Select" with "Select one"
20. In section "1 Cell Phone Service": in the list box "Minutes on plan" replace "Select" with "Select one"
21. In section "1 Cell Phone Service": in the list box "Number of phones on plan replace "Select" with "Select one"
22. In section "1 Cell Phone Service": in the list box "Months left on currect contact" replace "Select" with "Select one"
23. In section "1 Cell Phone Service": in the list box "I last upgraded my phone(s) approximately" replace "Select" with "Select one"
24. In section "4 TV Service": in the box list " Number of receivers" replace "Select" with "Select one"
25. In section "4 TV Service": in the box list " Month left on plan" replace "Select" with "Select one"
25. In section "4 TV Service": in the box list " Month left on plan" add line "More"
26. In section "4 TV Service ": in the box list " Month left on plan" accept letters and special characters if use copy paste operation.
27. In section "5 ": in the box list " My monthly bill is appreximately" accept letters and special characters if use copy paste operation.

[dimtest]

Energy Telecom (requirements based):

/1/ "Contact Information" section/"First Name": mismatch - 30 characters instead 31.
/2/ "Contact Information" section/"Last Name": mismatch - 30 characters instead 31.
/3/ "Contact Information" section/listbox "State": mismatch list includes 49 states instead 50.
/4/ "Contact Information" section/listbox "State": exclude "other".
/5/ "Contact Information" section/"ZIP": mismatch - more than 5 digits include (if user use combo Vtrl+C - Ctrl+V).
/6/ "Contact Information" section/"ZIP": mismatch - includes letters.