Energy-Telecom Bug report Sep 15 Homework

[Anna Telokhovskaya]

#1. Requirements: no information provided on the “Referred by “field

#2. “First name field : the input is be 30 character instead of 31 as per requirement
#3. “ Contact Information” section: from “first name” TAB order jumps to “Referred
#4. The application failed to send an email upon(после) form submission
Steps:

1. Open a new application window
2. Fil out all the fields in the “contact Information” section
3. Push “Submit “ button – observe ( наблюдать):the error message pops up : “Cant send email”

#5. “Contact Information” requirements: please, specify are all the inputs limited to English character set
#6. Misleading / confusing error message pops up upon pushing the “Clear” button
# 7. "ZIP" accepts Lettes and Digits same. Should be just digits.
#8. The section 7 " Gas and Electric Services" option "I am opento using different provider" Misspelled word " opento" with "open to".
#9. Section "State" list of State USA has 49 , should be 50.
#10. “ Clear” button does not work – it clears nothing.
#11. Button "Submit" and "Clear" have different size of letters.

[Linard]

1. "First Name" field accepts 30 characters MAX instead of 31 as per requirements
2. "First Name" field should leading and trailing spaces be trimmed
3. "Contact Information" TAB order: Input focus moves from "First Name" field to the "Referred by" field instead of "Last Name" field
4. "Last Name" field accepts 30 characters MAX instead of 31 as per requirements
5. "Last Name" field should leading and trailing spaces be trimmed
6. "Street Adress" field accepts 100 characters MAX instead of 255 as per requirements
7. Replace the "IND" "IN" for Indiana in "State" listbox
8. "State" listbox has not state Hawaii (HI) and Nevada (NV)
9. "BC" and "Other" in "State" listbox should be remove
10. Push the "Submit" button pops up error message "Can't send email"
11. "Email" field is not processed as a required field, which it should be by the requirements
12. "Email" field accepts more 255 characters instead of 255 characters as per requirements
13. "Phone" field accepts pasting of non-digits
14. "ZIP" field accepts input (pasting and typing) of letters
15. "ZIP" field accepts input (pasting) of special characters
16. "ZIP" field accepts input (pasting) of over 5 characters
17. Inconsistency in "Referred by" field. It is processed as a required field, but it is not given the asterisk
18. "Referred by" field has not a requirements
19. "Clear" button doesn't clear the form

[alinatofan]

1.*Last name* text field accept 30 characters instead 31 as required.
2.“First Name” accepts no more than 30 characters instead of 31 characters.
3."Email": text field accepts more than 255 characters.
4."State" : there are 49 states in the list box instead of 50.
5."ZIP" accepts letters as well as digits.
6."Street Address" field eligible to accepts 100 characters instead 250.
7."City" field accept invalid city.
8.''State'' included the word (other)...this is not a state.
9.''State'' Indiana is misspelled ,replace ''IND'' to ''IN''.
10.''State '' field missing HI ,DC and NV.
11.“Email” accepts invalid email address which doesn’t have symbol.
12."ZIP" field accepts more than 5 characters if you paste them.
13."Phone" field accepts pasting letters.

[Tigran]

1. "First name" field accepts 30 characters MAX instead of 31 as per requirements when paste or type

2. "Fist Name" field: should leading and trailing spaces be trimmed

3 "Last name" field accepts 30 characters MAX instead of 31 as per requirements when paste or type

4 "Last Name" field: should leading and trailing spaces be trimmed

5. "First name" field accepts 30 characters MAX instead of 31 as per requirements when paste or type

6. “State” listbox contains 48 US states instead of 50

7. “State” listbox contain 1 Canada state “BK”

8. “State” listbox contain extra element “other”

9. “ZIP” field accepts input of more than 5 digits by pasting

10. “ZIP: field accepts input of all characters by pasting

11. “Email” field is not required

12. “ZIP” field doesn't allow to paste or insert over other digits instead of already entered

13. “Phone” field accepts any characters by pasting

14. “Phone:” field: when entering digits on the keypad the cursor doesn't move from first field to next one

15. “Best Way To Contact Me:” labe; is on 2 lines. Should be on 1 line.

16. “Referred by:”: the label doesn't have asterisk while system requires filling out that field

17. By clicking “Submit” button after all required field are filled out error message “Can't send email”comes out

18. “State” listbox contains “IND” instead of “IN”

19. “Contact Information” section: fields order is broken. By pressing “TAB” button on a keyboard on the “First Name” field cursor goes to “Referred by” then to “Last Name”

20. “Clear” button has 90% height of “Submit” button and another font size

21. By clicking “Clear” button website shows confusing/misleading notification “Error 17896 - Invalid data request. Please call technical support or restart your computer !!!”

22. “State:” listbox: order of the states is broken. “AZ” should be after “AR” and “WV” shoud be after “WI”

23. Form description on the second line from the top has a logical mistake. “Please fill out this form and our representative will provide you with the money saving offer.” There should be “CONTACT” instead of “PROVIDE” or there is shouldn't be the “WITH”

24. "Street address” field accepts 100 characters MAX instead of 255 as per requirements when paste or type

25. “ZIP” field accepts non-existent ZIP

26. “ZIP” field allows to submit ZIP not matching with state

[Leo Mekhanik]

Zip Code does not accept any typing in MSIE browser. User can paste though.
TAB order stops working after getting the the ZIP field Opera browser.
ZIP code field accepts more than 5 characters.
“First Name” field accepts no more than 30 characters instead of 31
“Last Name” field accepts no more than 30 characters instead of 32
“State” list box: remove ‘BC’ since it’s a Canadian state
“State” list box: HI and NV are missing
“State” list box: Replace IND WITH with IN for state Indiana
“State” list box: remove ‘OTHER’ option from the list
“Street address’’ accepts no more than 100 characters instead 255 per requirement
“Reffered by”field behaves as it is a required field.
‘’ Email’’ field has an asterisk assigned but it’s not really required.
“Clear” button does not clear the form
“Clear button invokes misleading error message “Invalid Data”
Inconsitency between GUI implementation in between “Clear” and ‘Submit’ button
ZIP code field should accept digits only.-or- (ZIP code field accept non-digits.)

[ilogunovich]

1. "Clear" button doesn't clear the form.
2. "Email" field is not required field.
3. "First Name" text field accept maximus 30 characters instead of 31.
4. "Last Name" text field accept maximus 30 characters instead of 31.
5. "Street Address" text field accept maximus 100 characters instead of 255.
6. "State" list box contain "Other" which is not a state.
7. "State" list box contain 48 States instead of 50.
8. "ZIP" text field accepts letter characters instead of digits only.
9. "ZIP" text field accepts pasting of over 5 characters (including numbers and special characters).
10. "Referred by" field behaves like required field.
11. Requirements validation: "First Name" and "Last Name" shoud probaly accept letters characters only (not all characters).

[Vitaly22]

1. "First Name" field accepts 30 characters MAX instead of 31 as per requirements
2. "ZIP" code field accepts letters
3. "ZIP" code field accepts PASTING of 6 and more characters
4. "ZIP" code field accepts PASTING of letters
5. Confusing/Misleading error message pops up when the user pushes the "Clear" button
6. "Last Name" field accepts 30 characters MAX instead of 31 as per requirements
7. "Email" field accepts typing more than 255 characters.
8. The " Way To Contact Me" are supposed to be in a low case letter.
9. The " Clear" button doesn't clear the form.
10. In the "Gas and Electric Services" section there is a misspelling of "opento".

[Dalibor]

1. ''First Name'' field accepts no more than 30 characters instead 31 .
2. "Last Name" field accepts no more than 30 instead 31 characters .
3. "Street Address" filed accepts only 100 max instead 255 characters per requirement .
4."State" list box: Replace IND with IN for state of Indiana .
5. "State " list box : Remove "BC" it is Canadian state .
6."State" list box remove "Other" option from the list .
7. "State" list box missing "NV" for Nevada State and "HI" for Hawaii State .
8. "Zip" code filed accepts non-digit ( should accept digit only ).
9. "Zip " code filed accepts non existing US zip code
10. "ZIP" code field accepts to paste more than 5 characters .
11. "Email " accepts more than 255 characters .
12. "Phone" field accepts letters and special characters if copy/paste .
13." Reffered by" field has no Asterix symbol( * ) , is not under required field , but is on Contact Information card
14. "Clear " button does not clear the form .
14. "Clear " button , mislead error massage pops up on the screen when user push the button .
15. "Submit" and "Clear" button should be the same size .

[Grigory Davydov]

1. The text field “Email” in the section Contact information is not required. If you leave it empty and push the “Submit” button, the warning message “Please enter your City” does not appear.
2. Please add asterisk next to the label “Referred by”, as the text field “Referred by” is required because: (i) it is in “Contact information” section, (ii)The warning message “Please enter the name of the person you were referred by” does appear, if you leave the text field empty
3. The list box “Best Way To Contact Me” has no asterisk and no warning message appears if there is none of the options selected. However “Best Way To Contact Me” is part of “Contact information” section.
4. Only 30 characters can be typed (or pasted) into the text field “First name” instead of 31.
5. Only 30 characters can be typed (or pasted) into the text field “Last name” instead of 31.
6. TAB order is not logical (starting from the “First name”). If you select “First name” text field and push TAB, the pointer goes to “Referred by” text field instead of “Last name” field.
7. TAB order is not logical (starting from the “Best Way To Contact Me”). If you select “Best Way To Contact Me” text field and push TAB, the pointer goes to the “Current Provider” text field instead of “Referred by”.
8. Only 100 characters can be typed )or pasted) to the text field “Street address”
9. Requirements validation. The USA consists of the 50 states + 1 district (the District of Columbia). Please change the requirements.
10. The list box “State” has 49 states instead of 50. The possible options are: “None”, “1 of 49 states”, “Other”.
11. The states are not listed in alphabetical order (from A to Z) in the list box “State”. The 1st option is “BC” instead of “AL”
12. The states are not listed in alphabetical order (second letters form A to Z) in the list box “State”. The option “AZ” goes before “AR”.
13. The text field “ZIP” accepts typing and pasting the uppercase and lowercase letters.
14. The text field “ZIP” accepts pasting of the 6 digits.
15. The text field “ZIP” accepts pasting of the special characters.
16. Requirements validation. There is no info on what special characters should not be accepted in the “Email” text field.
17. Requirements validation. There is no info that the special character “@” has to be in the text field “Email” in order input is accepted.
18. Requirements validation. 255 characters are no long for e-mail addressThere is no info on what special characters should not be accepted in the “Email” text field.
19. Text field “Email” does not allow typing the special character “_”, but allow pasting “_”.
20. Text field “Email” allows you to type or paste more than 255 characters.
21. All 3 test fields “Phone” in the “Contact information” section allow you to paste upper- and lowercase letters and special characters.
22. The list box “Current Provider” in the “Cell Phone Service” section has no “Other” option, while other rest list boxes “Current Provider”, placed in the different sections have such an option.
23. The text field “My monthly bill is approximately” of the section “Cell Phone Service” allows you to type upper- and lowercase letters and paste special characters.
24. All text fields “My monthly bill is approximately” except for the section “Cell Phone Service” allows you to paste upper- and lowercase letters and special characters.
25. The text field “Total Bill” of the section Local/Long Distances/International Service“” allows you to paste upper- and lowercase letters and special characters.
26. The options order in the list box “Minutes on plan” is not logical, despite it descending (from the smallest on the top to the biggest number on the bottom), the option “unlimited” goes before “30”.
27. The list box “Months left on current contract:” of the Section “1. Cell Phone Service” has the option “Prepaid” which makes no sense.
28. The list box “Months left on current contract:” of the Section “1. Cell Phone Service” has options from 0 to 10. Add the option “more than 10” or “other”.
29. The test field “Primary Phone Number” allows you to paste upper- and lowercase letters and special characters.
30. TAB order in the section “2. Local/Long Distances/International Service” does not allow selecting the radio buttons “TV” and “Both”. Put pointer to “My monthly bill is approximately” text field, push TAB, it goes to “Internet” radio button, push TAB again, pointer goes to “Total Bill” text field instead of the “TV” radio button.
31. TAB order in the section “2. Local/Long Distances/International Service” does not allow selecting the radio buttons “No”. Put pointer to “Total Bill” text field, push TAB, it goes to “Yes” radio button, push TAB again, the pointer goes the another “Yesl” radio button instead of “No” radio button.
32. Same problem as # 30 and 31 in the sections “3. High Speed Internet Service” and “4. TV Service”.
33. The list box “Months left on current contract:” of the Section “4. TV Service” has the option “Prepaid” which makes no sense.
34.The list box “Months left on current contract:” of the Section “4. TV Service” has options from 0 to 24. Add the option “more than 24” or “other”.
35. The test box “8. Comments” allows input 829.040 characters.
36. There is an option to scale the text box “8. Comments” by holding and moving the triangle on the bottom of the right corner by mouse pointer.
37. The error message “Error 17896 - Invalid data request. Please call technical support or restart your computer !!!” pop up after pushing the button “Clear” no matter if any fields are filled or empty.
38. The “Error 17896 - Invalid data request. Please call technical support or restart your computer !!!” (that pops up after pushing the button “Clear” no matter if any fields are filled or empty) is misleading.
39. The size of the buttons “Submit” and “Clear” and the font size are different.
40. The space is missing between words “open” and “to” in the label “I am opento using different provider” in the section “7. Gas and Electric Services”.

[Vagram]

Energy-Telecom - bug report

#1. "Email" field is not required field
#2. "Referred by:" text field is required field
#3. "State" listbox missed state Hawaii (HI)
#4. "State" listbox missed state Nevada (NV)
#5. Remove state "BC" from "State" listbox
#6. Remove "Other" from "State" listbox since this is an extra item
#7. Replace "IND" (Indiana) with "IN" in "State" listbox
#8. No alphabetical sorting in "State" listbox
#9. "First Name:" text field accepted 30 characters instead of 31
#10. "Last Name:" text field accepted 30 characters instead of 31
#11. "Street Address:" text field accepted 100 characters instead of 255
#12. "Email:" text field accepted more than 255 characters
#13. "ZIP:" text field accepts letters
#14. "ZIP:" text field accepts special characters when copy paste
#15. "ZIP:" text field accepts 6 characters when copy paste
#16. "Phone:" text field #1 accepts special characters when copy paste
#17. "Phone:" text field #2 accepts special characters when copy paste
#18. "Phone:" text field #3 accepts special characters when copy paste
#19. "Phone:" text field #1 accepts letters when copy paste
#20. "Phone:" text field #2 accepts letters when copy paste
#21. "Phone:" text field #3 accepts letters when copy paste
#22. "My monthly bill is approximately:" field in "Cell Phone Service" section accepts letters
#23. Replace "Best Way To Contact Me:" with "Best way to contact me:"
#24. "My monthly bill is approximately:" field in "Cell Phone Service" sector accepts letters.
#25. "My monthly bill is approximately:" field in "Cell Phone Service" sector accepts special characters when copy paste
#26. "Number of phones on plan:" in "Cell Phone Service" sector

[Love Kosov]

Bug report on Energy-Telecom:


1. Text field "First name:" acceptance max 30 characters instead 31.

2. Text field "Last name:" acceptance max 30 characters instead 31.

3. Text field "Street Address:" acceptance max 100 characters instead 255.

4. List box "State:" has a non-existent state code "BC".

5. List box "State:" doesn't have state code of Hawaii "HI".

6. List box "State:" doesn't have state code of Nevada "NV".

7. List box "State:" has a misspell in line with Indiana state code: "IND" instead "IN".

8. Delete line "Other" from the list box "State".

9. In text field "ZIP:" allow to enter letters instead of digits only.

10. Text field "ZIP:" accepted invalid zip code "11111" instead of show the error "Please enter correct ZIP code".

11. Text field "ZIP:" allow to past more than 5 letters or special characters.

12. Text field "Email:" accepted more than 250 symbols.

13. Submitting form with empty required text field "Email:" doesn't show the error "Please enter your Email".

14. Submitting form with empty required text field "Email:" the indicator of required field "*" still blue, not red.

15. Submitting form with wrong e-mail address syntax in Text field "Email:" is accepted, instead of showing the
error "Please enter a valid Email address".

16. Text field "Referred by:" is not required field, but when submit form with that empty field the error
"* Please enter the name of the person you were referred by" shows up.

17. Pushing the button "Clear" show the error "Error 17896 - Invalid data request. Please call technical support or
restart your computer !!!" instead of clear the form.

18. Text field "My monthly bill is approximately:" in "Cell Phone Service" form section accepted letters instead of only digits.

19. List box "Months left on current contract:" in in "Cell Phone Service" form section doesn't have "11" and "12" lines.

20. Misspell in option "I am opento using different provider" in "Gas and Electric Services" form section: "opento" instead "open to".

[Espehara]

Environment: MacOC Monterey 12.6 Safari 15.6.1
Severe bugs:

1. Label "email" with asterisk doesn't work as a required field.
2. Label "Referred by" isn't required field but looks like required.
3. Error message is appeared when click the button "Clear".
4. Appeared error message after clicking the button "Clear" is misleading.
5. Text field "First Name" accepts typing and with "Paste" only 30 characters opposite required no more than 31.
6. Text field "Last name" accepts typing and with "Paste" only 30 characters opposite required no more than 31.
7. Text field "Street Address" accepts typing and with "Paste" only 100 characters opposite required no more than 255.
8. Missing 1 state in list box "State".
9. "Other" in list box "State" is redundant.
10. Inconsistency in list box "State": not from a to z.
11. "BC" is redundant in list box "State".
12. Misspelling in list box "State": change "IND" into "IN".
13. Missing states "NV" and "HI" in the list box "State".
14. Default button "Submit" conflicts with "Clear".
15. Field "ZIP" allows to type letters instead only digits (note: after "Submit" there is a error message about wrong ZIP).
16. Field "ZIP" allows paste here more than 5 all characters.
17. "ZIP" takes "00000" without error message.
18. "Email" accept typing and pasting more than 255 characters.
19. "Email" allows use common forbidden to use special characters "& +=<>,'-...".
20. "Email" accepts more than 255 characters.


Not severe:

21. Add "Other" at the end at the list box "Current provider" in section "1.Cell Phone Service".
22. "My monthly bill is approximately" in section "1.Cell Phone Service" accepts letters.
23. Add "Other" in "Months left on current contract" with input own option.
24.Reduce list box "Number of phones on plan" to 6 options "1,2,3,4,5 and more".
25. Misspelling in "7.Gas and Electric Services": change into "I am open to".
26. Different size of buttons "Submit" and "Clear".
27. Automatically fill the "State" according ZIP code is better.

[Elena Viss]

Energy-Telecom requirements and functionality bug report:

1. FIRST NAME text field accepts only 30 characters, not 31 characters
2. LAST NAME text field accepts only 30 characters, not 31 characters
3. STREET ADDRESS text field accepts no more than 100 characters
4. EMAIL text field has asterisk, but it is not required field
5. Remove state "BC" from STATE list box
6. Add state "HI" to STATE list box
7. Add state "NV" to STATE list box
8. Incorrect format, change state "IND" to "IN" in STATE list box
9. Remove "Other" from State list box
10. TAB order works incorrectly, when you tab from FirstName, LastName text field should be active, not ReferredBy text field
11. ZIP list box accepts any digits and not valid zip code
12. EMAIL list box accepts incorrect email format such as "111111111" or "aaaaaaaa"
13. EMAIL list box accepts more than 255 characters
13. Improper grammar, change "Best Way To Contact Me:" to "Best Way To Contact Me By:"
14. CLEAR button does not clear the form
15. Inconsistent format in CLEAR and SUBMIT button

[nikubot]

1. ‘First Name” field accepts no more than 30 characters, instead of 31
2. “Last Name” field accepts no more than 30 characters, instead of 31
3. “State” list box is missing Hi and NV state options
4. “State” list box” : Remove “BC”.
5. “State:” List Box replace “IND” to “IN”. Add to "State" list box code state "NV".
6. Zip Code should accept digits only
7. 'Email” field does not act as a required field
8. 'Referred by” field acts as it is a required field
9. “Phone number” field accepts letters if you copy/paste them
10. “Street address” field accepts no more than 100 characters, instead of 255 per requirement
11. “Clear” button does not clear the form
12. "Clear " button its not some size for "Submit" button.
13. In the "Gas and Electric Services" section there is a misspelling of "opento".

[Vitaly22]

1. "First Name" field accepts 30 characters MAX instead of 31 as per requirements
2. "ZIP" code field accepts letters
3. "ZIP" code field accepts PASTING of 6 and more characters
4. "ZIP" code field accepts PASTING of letters
5. Confusing/Misleading error message pops up when the user pushes the "Clear" button
6. "Last Name" field accepts 30 characters MAX instead of 31 as per requirements
7. "Email" field accepts typing more than 255 characters.
8. The " Way To Contact Me" are supposed to be in a low case letter.
9. The " Clear" button doesn't clear the form.
10. In the "Gas and Electric Services" section there is a misspelling of "opento".