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Online Class March 3, 2020 - Functionality Bug Report for Energy-Telecom

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  • #61
    1. Button "submit" is active when nothing is written in any field.
    2. Button "clear" is active when nothing is written in any field.
    3. Button "clear" does not clear the fields when push it, and send an error message.

    4. "Default button" is not assigned.
    5. "Default input focus" is not assignment for any field.
    6. Tab order moves from "First name" to "Referrend by".
    7. "Contact information". List box "State":
    a. Three states are not existing: BC, IND, OTHER;
    b. Three states are missing: HI (Hawaii), IN (Indiana), NV (Nevada).
    8. "Contact information". Field "ZIP":
    a.I can write or paste into input field not only digits;
    b.I can write or paste into input field more than 5 characters.
    9. "Contact information". Field "Email" allow type in email without "at" symbol.
    10. "Contact information " . Label "Referred by". The word "by" should be written with capital letter "B" (By).
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    • #62
      “ENERGY-TELECOM SERVICE REVIEW” WEB PAGE GUI CHECKLIST

      1. The “Browser Tab” contains a misspelled name of the company without a hyphen between “Energy” and “Telecom” words.
      2. The web page is missing a “Default input focus object”.
      3. The web page is missing a proper implementation of a “TAB Order Logical Rule” such as “LEFT > RIGHT, TOP > BOTTOM” for the first three data input fields objects but works just fine after that
      4. The “Contact Information” text overlaps the section’s table frame
      5. “Referred by” text field label is missing “*” symbol.
      6. The “State” list box does not list states in an alphabetical order
      7. The “State” list box is missing HI (Hawaii) and NV (Nevada) states
      8. The “State” list box contains a misspelled abbreviation “IND” for Indiana state
      9. The “Contact Information” section needs an additional empty field for manual entry of the territory when “Other” territory is selected
      10. “We will keep your information strictly confidential” text should appear before the “Contact Information” as existing position misleads the user about what information it is referred to.

      Comment


      • #63
        “ENERGY-TELECOM SERVICE REVIEW” AD-HOC NEGATIVE TESTING BUG REPORT

        Test ID: 1
        Component: GUI
        Class: UI
        Location: “Contact Information” section
        Severity: moderate
        Summary: default input focus is not implemented properly
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Check the “First Name” data input field
        3. Expected result: “First Name” data input field is highlighted as default input focus object
        4. Actual result: “First name” data input field is not highlighted as default input focus object
        Observed: there is no default input focus object on the web page
        Result: FAIL
        Bug #: 0001

        Test ID: 2
        Component: GUI
        Class: UI
        Location: “Contact Information” section
        Severity: moderate
        Summary: TAB Order is not implemented properly
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Press TAB Button on the keyboard
        3. Expected result: “First Name” data input field is selected as the first object in the TAB order, then “Last Name” data input field is selected as a second object in the TAB order, and then “Street Address” data input field is selected as a third object in the TAB order etc.
        4. Actual result: “First Name” data input field is selected as the first object in the TAB order, then “Referred by” data input field is selected as a second object in the TAB order, and then “Last Name” data input field is selected as a third object in the TAB order etc.
        Observed: TAB Order logical rule “LEFT > RIGHT, TOP > BOTTOM” is not implemented properly on the web page for the first three data input fields, but works just fine after that
        Result: FAIL
        Bug #: 0002

        Test ID: 3
        Component: GUI
        Class: Functional
        Location: “Contact Information” section
        Severity: critical
        Summary: data input fields such as “First Name”, “Last Name”, “City” and “Referred by” accept invalid data
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Push “Submit” button with "12@:L" for “First Name”, “Last Name”, “City” and “Referred by” data input fields of the section
        3. Expected result: “First Name”, “Last Name”, “City” and “Referred by” data input fields should accept letters only
        4. Actual result: “First Name”, “Last Name”, “City” and “Referred by” data input fields accept letters, numbers and symbols
        Observed: the user is not informed while using invalid data for “First Name”, “Last Name”, “City” and “Referred by” data input fields.
        Result: FAIL
        Bug #: 0003

        Test ID: 4
        Component: GUI
        Class: Functional
        Location: “Contact Information” section
        Severity: critical
        Summary: “Street Address” data input field accepts invalid data
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Puah “Submit” button with “12MasonAve.” data in the “Street Address” data input field
        3. Expected result: “Street Address” data input field should not accept street numbers and street names without backspace between them, including street identifying names (Ave., Str., Rd. etc.)
        4. Actual result: “Street Address” data input field accepts street numbers, street names and street identifying names even without backspace between them.
        Observed: the user is not informed while using invalid street address.
        Result: FAIL
        Bug #: 0004

        Test ID: 5
        Component: GUI
        Class: Functional
        Location: web page bottom
        Severity: critical
        Summary: “Clear” button does not work properly
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Execute “Submit” with a “Stan” text in the “First Name” data input field
        3. Push “Clear” button
        4. Expected result: All data input fields should be cleared on the web page
        5. Actual result: Error appeared. All data input fields are not cleared on the web page.
        Observed: unreasonable error message with “Error 17896 - Invalid data request. Please call technical support or restart your computer !!!” text comes up in the browser tab.
        Result: FAIL
        Bug #: 0005

        Test ID: 6
        Component: GUI
        Class: Functional
        Location: “Contact Information” section
        Severity: critical
        Summary: “Street Address” data input field accepts invalid data
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Push “Submit” button with “12% Mason Ave.” data in the “Street Address” data input field
        3. Expected result: “Street Address” data input field should not accept symbols
        4. Actual result: “Street Address” data input field accepts invalid data
        Observed: the user is not informed while using invalid street address.
        Result: FAIL
        Bug #: 0006

        Test ID: 7
        Component: GUI
        Class: Functional
        Location: “Contact Information” section
        Severity: critical
        Summary: “Email” data input field accepts invalid data
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Execute “Submit” with ".com.stan@.m3*m.com" in a “Email” data input field
        3. Expected result: “Email” data input field should accept email in a proper format and sequence only
        4. Actual result: “Email” data input field accepts all kinds of data, in any sequence, even without the required “@” symbol between email name and a second-level (three-part, four-part) domain name, including top-level domain name such as “.com”
        Observed: the user is not informed while using invalid e-mail address
        Result: FAIL
        Bug #: 0007

        Test ID: 8
        Component: GUI
        Class: Functional
        Location: “Contact Information” section
        Severity: critical
        Summary: “ZIP” data input field accepts invalid data
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Push “Submit” button with selected “State” list box as “NY” and “ZIP” data input field with 10000
        3. Expected result: “ZIP” data input field should accept correct ZIP code for a given State and in a correct range (for example, from 10001 to 14975 for NY State)
        4. Actual result: “ZIP” data input field accepts any ZIP codes (including ZIP codes of all other states) for the given state
        Observed: the user is not informed while using invalid ZIP code for particular state
        Result: FAIL
        Bug #: 0008

        Test ID: 9
        Component: GUI
        Class: Functional
        Location: “Contact Information” section
        Severity: critical
        Summary: “Referred by” data input field is missing a “*” symbol beside it
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Execute “Submit” with empty “Referred by” data input field
        3. Expected result: the “Submit” execution is proceed successfully
        4. Actual result: the user is notified via flash error message that “Referred by” data input field is a required field
        Observed: the "*" symbol beside “Referred by” data input field is missing
        Result: FAIL
        Bug #: 0009

        Test ID: 10
        Component: GUI
        Class: Functional
        Location: “Cell Phone Service” section
        Severity: critical
        Summary: “My monthly bill is approximately” text field accepts invalid data
        Description:
        1. Go to page http://www.energy-telecom.portnov.com/qa/
        2. Push “Submit” button with “12000#” in “My monthly bill is approximately” data input field of the section
        3. Expected result: “My monthly bill is approximately” data input field should accepts numbers only
        4. Actual result: “My monthly bill is approximately” data input field accepts invalid data such as symbols
        Observed: the user is not informed while using invalid data for “My monthly bill is approximately” data input fields.
        Result: FAIL
        Bug #: 0010
        Last edited by stanislavgolub; 07-02-2020, 10:41 AM.

        Comment


        • #64
          #1. “First name” field accepts 30 characters instead of 31.

          #2. “Last name” field accepts 30 characters instead of 31.

          #3. “Street Address” field accepts 100 characters instead of 255.

          #4. “State” list box contains 48 US States instead of 50.

          #5. “State” list box: BC should be removed.

          #6. “State” list box: option “Other” should be removed.

          #7. “Email” has an asterisk but doesn’t behave as a required field.

          #8. “Zip” field should accept digits only.

          #9. “Zip” field accepts not existing zip codes.

          #10. “Reffered by” field doesn’t have an asterisk but it behaves as a required field.

          #11. No default button focus assigned in the form.

          #12. Cell Phone Service: “Current Provider”, “Other” option should be added.

          #13. Cell Phone Service: “My monthly bill approximately” accepts letters but it should be digits only.

          #14. Cell Phone Service: “Months left on current contract” should give choices from 0 to 24 but not 0-10.

          #15. Cell Phone Service: “Number of phones on plan” list box should be no more than 5, but it offers choices from 0 to 99.

          #16. Cell Phone Service: "Current Provider”, the user should select only 1 option either “I am happy with my current provider” or “I am open to using different provider” but not both.

          #17. “Clear” and “Submit” buttons should look the same.

          #18. “Clear” button doesn’t clear this form.

          Comment


          • #65
            Energy Telecom bug report assignment.

            #1. Tabbing order is not logical: "First Name" text field is followed by "Referred by" text field in the most lower part of the section.
            #2. "State" list box contains 'BC' and 'Other' items, which are not US states.
            #3. "State" list box misses "HI" and "NV" states.
            #4. "State" list box contains misspelled abbreviation of Indiana state: change from "IND" to "IN".
            #5. "ZIP" text field allows invalid ZIP code value of "00000"
            #6. "ZIP" text field allows pasting 6 digits instead of 5 as well as special characters.
            #7. Inconsistency between "Current Provider" list boxes: add "AT&T" to the list box in "Cell Phone Service" section to match the list box in "Local/Long Distances..." section.
            #8. "Clear button" does not clear the content in the fields. Instead, confusing error is displayed.
            #9. "Email" field accepts more than 255 characters which are not up to requirement.

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