My name is Iryna, for the past two years, I've been working as a team lead in the customer support department at an IT company. In total, I have four years of experience in the customer support field. Prior to that, I worked as an HR assistant in the IT industry. Regarding my education, I hold a bachelor's degree in business tourism and hotel management.
I moved to the US in 2023, and I believe that now is the ideal time for a significant career change to completely transform my life. Over the last six years, I've been closely connected to the IT sector, and I've always had a partial interest in QA, particularly its technical aspects. I possess a wealth of skills that can be seamlessly transferred to a QA role. For instance, I am detail-oriented and a quick learner; I have strong problem-solving and documentation skills, as well as a solid technical proficiency gained through my work with various software and products. Last but not least, I have a Customer-Centric Mindset, which I consider to be one of my strengths.
I moved to the US in 2023, and I believe that now is the ideal time for a significant career change to completely transform my life. Over the last six years, I've been closely connected to the IT sector, and I've always had a partial interest in QA, particularly its technical aspects. I possess a wealth of skills that can be seamlessly transferred to a QA role. For instance, I am detail-oriented and a quick learner; I have strong problem-solving and documentation skills, as well as a solid technical proficiency gained through my work with various software and products. Last but not least, I have a Customer-Centric Mindset, which I consider to be one of my strengths.
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